Personal Lines Client Service Rep

• Number of hires for this role: 5+ 
• Ability to work remote or in the office
  

• 1-3 years of insurance service work
• Has used, or is willing to use, client automation tools (email, ringless voice mail, text)  
  

• Experience:
  - 1 to 3 years of insurance service experience required, 3+ years preferred
  - Ability to effectively communicate and build relationships over the phone and in person.
• License:
  - A valid P&C License (Required) 
  - Experience with AMS 360 & WorkSmart is preferred
  

• Providing customers with a professional, high-value experience
• Become a knowledge expert of our carrier insurance products
• We deal with 25+ "A" Rated Insurance Carriers, so you have the choice on where to place your clients
• Work directly with sales and service teams on daily tasks such as:  handling client requests, communicating with clients, projects, etc. 
• Strong written communication skills. You should be able to compose your thoughts quickly, type quickly, and have strong spelling, grammar, and punctuation skills
• Great listening skills
• Maintain an upbeat, positive, and enthusiastic attitude every day
• Willingness to do hard things to build and retain client relationships
• A go-getter that takes initiative
• Strong computer skills with the ability to learn and multitask within multi-rater systems
• The willingness to prioritize tasks to meet or exceed monthly goals
  

• We are a team. You are a member of the team. We succeed by working together
• We take advantage of cutting-edge technology to make your job easier
• We are a locally owned family business, not a giant company that makes you a number
• We focus on the positive The negatives stay home and do not come to work with you
  
• We create a flexible, dynamic, and energetic environment
  

Flexible work from home options available.

Each agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of that agency. All inquiries about employment at an agency should be made directly to the location, and not to Big I Indiana.