Professional Development and Credentialing Coordinator

Children's Home Society of Florida

Since opening our doors in 1902, CHS became a part of Florida's history.

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we're changing the face of foster care and positively impacting children and families' lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families

The Professional Development and Credentialing Coordinatoris accountable for supporting the ongoing professional growth of Early Steps (ES) subcontracted providers, ensuring they have the knowledge, skills and credentials to effectively support young client children and their families. The incumbent coordinates ES-related professional development opportunities, track provider credentials and ensures compliance with FL-EPIC requirements. Overall, the Professional Development and Credentialing Coordinatorcontributes to CHS's strategic objective of reimagining what HOME means by creating spaces where every child and family is supported and has access to the opportunities they need to pursue their dreams.

WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays

Primary Job Functions

1. Support the ongoing professional growth of ES providers, while ensuring compliance with program requirements.

Professional Development Coordination

• Assist with organizing in-person and virtual training sessions to enhance providers skills and knowledge related to evidence-based home visiting, caregiver coaching and functional assessment; team-based learning and collaboration.
• Monitor completion of required training and ensure subcontracted providers are up-to-date on best practices.
• Ensure subcontracted providers have access to resources and support to improve their performance.
• Offer guidance on tools and resources for assessment and intervention.
• Provide orientation to new ES subcontracted providers regarding program and other requirements.
• Assist ES subcontracted providers who have achieved competency in FL-EPIC by submitting annual coaching videos.
• Participate in workshops and conference calls as scheduled by the program.

Credentialing & Compliance

• Track and maintain records of ES credentials, certifications and licenses in ESDS system.
• Ensure that all ES subcontracted providers meet the necessary requirements for participation in the program.
• Work with ES subcontracted providers to address any compliance issues related to training or credentialing.
• Provide guidance and support to ES subcontracted providers in navigating the development and certification process.
• Ensure all Medicaid, insurance requirements, licenses, certifications and registrations, etc. are renewed prior to expiration, with requisite updates to employment files.
• Assist the Lead Implementation Coach (LIC) in the process of quarterly quality review checklists ensuring compliance with all necessary regulations and standards.

Administrative Support

• Provide needed FL-EPIC administrative support that may include assisting in data compilation, training, phone duty, reminders, etc.
• Maintain an accurate and up-to-date provider spreadsheet, including information on availability, service area, and specialty.
• Prepare agendas, track provider attendance, and completing the monthly FL-EPIC billing spreadsheet.
• Attend job fairs to help support the expansion of our network, aligned with our organization's goals.
• Assist with duties such as setting up new providers and therapists in the electronic records system.
• Collaborate with the quality review team to ensure adherence to the established contract requirements.
• Assist in maintaining high-quality services with the Lead Implementation Coach.
• Support the Early Steps Program by uploading videos and documents to the electronic records system.

2. Contribute to a positive, engaging work environment.

• Develop a strong knowledge base and stay current on job-related issues, best practices, and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Comply with CHS's code of conduct, policies, procedures and other obligations.
• Assist with training other team members and providing back-up when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.

Job Qualifications

Education, Licenses & Certifications:

• Bachelor's degree in psychology, early childhood, social work or related field, required
• Florida Driver's License within 30 days from hire with daily access to a reliable and insured vehicle, required.

Experience:

• Minimum of 1 year of experience with Early Steps or other early learning program in a professional capacity.
• Experience coordinating training, professional development, or credentialing programs.

Competencies

Knowledge of:

• Community resources and networks to enhance client experiences and results.
• Understanding of early childhood growth, development and family-centered principles and practices.
• Understanding of policies, procedures and credentialing requirements specific to Early Steps.
• Early Childhood and Family Development Early Steps general principles, practices and performance standards.
• General confidentiality requirements and ethical standards in handling sensitive client-related and other data and information.

Skills/ Ability to Demonstrate CHS Core Behaviors:

• Caring – Demonstrate active empathy, kindness and compassion in every interaction, while setting healthy limits and boundaries with clients.
• Client-Focused - Provide a high level of customer service, exercising discretion and diplomacy while acting to protect clients when necessary.
• Curious – Exhibit a willingness to explore and reframe problems as opportunities, using good judgement to solve practical problems.
• Committed – Manage multiple priorities while taking initiative to achieve to desired results and outcomes.
• Accountable – Meet critical deadlines, while maintaining high attention to detail and accuracy.
• Proficient – Undertake job duties with minimal supervision, using general office productivity tools, including MS Office Suite and Teams.
• Resourceful – Accomplish tasks with available resources, stewarding CHS resources appropriately.
• Team Player – Collaborate and work well with colleagues, contributing to positive morale and spirit within the team.
• Coalition Builder – Establish internal and external connections to collaborate on shared goals.
• Inclusive – Interact effectively with others, being sensitive to differences in attitudes, styles, cultures and socioeconomic backgrounds.
• Excellence-Driven – Is present and prepared, delivering high quality work.
• Leader - Exhibit a professional presence, demonstrating strong interpersonal and communication skills with unwavering Respect, Integrity and Dedication to the CHS mission.

Together, good can be done.

Equal Opportunity Employer
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