Business Analyst

Company Description
TrueTandem's mission is to be a trusted information technology solutions provider, committed to the success of our customers, communities and employees. To enable this mission, we listen to our customers' needs, empower our dedicated and talented employees, envision success together, and deliver innovative cost-effective solutions. For our customers, we aim to deliver more power to meet their business outcomes through technology implementation, integration, optimization and customization. We enable some of the most well-known companies, nonprofits and federal agencies in the United States to intelligently plan and develop their applications, modernize their infrastructure and manage their data.

Job Description:
As a Business Analyst on our solutions delivery team, you will have the unique opportunity to support the technical development for projects advancing the digital transformation of critical systems with true mission impact. Our delivery teams are driven to explore new ideas and technology, and care deeply about collaboration, feedback, and iteration. We follow agile practices, embrace DevSecOps standards to "automate-first", use modern tech stacks, and constantly challenge each other to grow and improve.

Technical members of our solutions teams require little guidance, but love to learn, collaborate, and problem solve. This position requires experience and passion for coding, and a strong desire to solve our customers' unique technology challenges.

Duties:

• Collaborate with stakeholders to prioritize and implement changes that drive continuous improvement in business processes and system capabilities
• Act as the liaison between business personnel and internal technical resources with regards to business practices and solutions within the Customer environment
• Leads meetings with internal clients to understand needs and gathers requirements through interviews, documentation analysis, surveys, site visits, and business modeling
• Ensure adherence to security best practices and controls as related to solutions
• Participate in and facilitate the prioritization, sizing, and business justification of future product enhancements
• Define and document any new business requirements, needs, and processes tied to solutions
• Effectively articulates the behind-the-scenes workings of the system to developer colleagues in the form of clear, concise, accurate, and effective business requirements, functional specifications, User Stories (Product Backlog Item)
• Translates requirements and designs solutions to improve productivity and efficiency
• Proactively develops and maintains functional knowledge of Customer's business practices and acts as a functional Subject Matter Expert
• Document, obtain approval, and track all changes in project scope

Qualifications:

• * US Citizen and active Public Trust clearance*

Bachelor's degree OR equivalent work experience

• Minimum 5 years of experience in business analysis or a similar role including management small to medium projects using Agile methodologies
• Experience with implementation and maintenance of system integrations
• Experience with integration of functional processes within Customer environment
• Working knowledge of Microsoft Office Suite such as Excel, Word, PowerPoint
• Experience with Agile and Scrum methodologies
• Knowledge in JIRA and/or DevOps

Desired Qualifications:

• Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights

Excellent communication and collaboration skills with the ability to interact effectively with cross-functional teams and convey complex data insights.

Additional Information

TrueTandem is an equal opportunity employer, committed to diversity and inclusion in the workplace and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.