Veterinary Receptionist

Veterinary Receptionist

Job Description

Location: Alpharetta, GA

Phone:

Employment Status: full time

Overview: We are looking for a friendly, reliable, and easy-going Veterinary Receptionist to join our established practice This role is perfect for someone who loves people, enjoys working in a team environment, and has a passion for helping pets and their owners feel welcome and supported.

What we're looking for:

• A warm, positive attitude and excellent communication skills
• Dependable and punctual with a strong work ethic
• Comfortable multitasking in a fast-paced environment
• Works well as part of a collaborative team
• Prior customer service experience preferred (veterinary or medical experience a plus, but not required)

Responsibilities include:

• Greeting clients and pets with kindness and professionalism
• Answering phones, scheduling appointments, and managing records
• Communicating clearly with clients and the veterinary team
• Helping keep the front desk organized and running smoothly

What we offer:

• A supportive, team-oriented work environment
• On-the-job training and opportunities to grow
• The chance to make a difference in the lives of pets and their people every day

If you're dependable, personable, and enjoy being part of a team that truly cares, we'd love to hear from you

Main Duties but not limited to the following:

• Have patience, empathy, and compassion for clients and patients
• Have strong verbal and written communication skills in order to communicate well with team members and clients in a professional, respectful manner
• Provide exceptional client service to every client by identifying their needs
• Answering, screening, and forwarding incoming phone calls with a positive tone of voice.
• Educate clients on basic animal care, parasites, and routine procedures
• Must have good listening and comprehension skills
• Interpret patient medical records
• Prepare clients transactions, accept