Sazerac Company
Retailer Service Coordinator, Walmart Inc
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- United States
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- +3
- United States
À propos
We're proud of our award-winning culture and distilleries. Our Louisville office has been named one of the "Best Places to Work in Kentucky" four times, and our Buffalo Trace Distillery has earned the title of "world's most award-winning distillery" through the dedication of our craftsmen for well over 200 years. Whether you're a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.
Company/Location Overview: Why Sazerac?
- Innovative and Forward-Thinking: Join a company that values innovation and excellence and is driving the future of the beverage industry.
- Rich Tradition: Join a team with a strong heritage of craftsmanship and quality, creating memorable experiences for our customers.
- Collaborative Environment: Work in an inclusive, collaborative atmosphere where your ideas and expertise are valued.
- Career Growth: Benefit from continuous learning opportunities and career development programs to advance your career.
Location: This is remote position that must be based in Northwest Arkansas, Kentucky, Oklahoma, Missori or Texas.
Key Responsibilities (job responsibilities may vary by state depending on regulatory and compliance standards for the state):
- Proactively identifies inventory issues via open order tracking and management. Tracks and identifies bourbon allocation orders and clearly communicates internally and externally to customer ordering teams and distributors.
- Ensure that all direct customer orders are tracked and on-time at each plant location, thereby maintaining stability in the production schedule and improving production efficiency. Provide exceptional customer service to our customers by monitoring shipment activity and proactively communicating any issues and providing solutions.
- Demonstrate responsiveness, integrity, trust, professionalism and customer-first attitude reflecting positively on our brands and distilleries. Notify National Account Manager and/or direct customers of product availability or other issues with orders. Provide exceptional customer service by serving as a professional and friendly point of contact for both internal and external contacts.
- Create and communicate weekly inventory & PO tracking reports. Where POs have exceeded timelines, generate exception report. Also, report periodically on timelines, processes, and improvement opportunities. KPI reporting on a monthly basis; ad hoc reporting as needed.
- Consistently look for incremental improvements. Support development of policies and procedures to be used across all Sazerac plants, for domestic and global shipment communication. Once approved, develop tracking to ensure we are operating under the agreed upon policies and procedures.
- Actively engages internal sales and operations stakeholders to educate, support, simplify and synergize direct business processes.
- Regularly complete item forms, identify errors and omissions and amend data records according to directions. Submit on-going UPC changes per each customer's process, maintaining accurate detail and clear reporting.
- Possesses detail oriented, self-motivated, innovative and solution-oriented mindset
- Strong customer service aptitude, ability to work with all levels of the organization from Field Level to Executive Management
- Excellent oral & written communication skills
- Strong proficiency of MS Office Products (Word, Excel and Outlook)
- Bachelor's Degree
- 2 years experience working with Walmart or Sam's Club item maintenance systems
- 1 year pricing experience
- Experience in Alcohol Beverage Industry or CPG overall
- Strong analytical and technical skills (VIP, iDIG, Luminate, COGNOS)
- Experience working remotely at least 1 year
- Distributor and/or broker sales management background
- Category management experience
- Commercial sales analysis experience
Culture and Benefits: A career at Sazerac offers you the opportunity to reach your full potential as part of a creative, decisive, high-performance team. Sazerac values the needs and wants of our team members and offers inclusive benefits to attract and retain the best talent. Our culture is built upon the values of hard work, diligence and personal responsibility.
Sazerac Team Members enjoy:
- Competitive Pay
- Comprehensive Benefits from Day One including medical, dental, vision, disability, and life insurance.
- Family Coverage: Options to cover family members, including domestic partners.
- 401(k) Plan: Immediate access to a matching 401(k) plan.
- Flexible Time Away: Enjoy paid time off (PTO), holidays, and parental leave.
- Mental Health and Wellness: Access to mental health care and wellness incentive programs.
- Educational Support: Benefit from tuition reimbursement and our scholarship program for dependents of Sazerac team members.
- Fun Extras: Enjoy branded apparel, fun events, and a team member bottle purchase program.
- Training and Development: Opportunities for professional growth and development.
Min: USD $66,000.00/Yr. Max: USD $99,000.00/Yr.
Compétences idéales
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Expérience professionnelle
- Other Sales
Compétences linguistiques
- English