Practice Administrator

Job Summary/Objective:
The Practice Administrator is responsible for overseeing all administrative and business operations for their assigned care centers. They will maintain a focus on a positive patient experience and operational excellence. The Practice Administrator will supervise front office and clinical staff, while fostering a learning environment. This role will be responsible for financial oversite, reporting, regulatory compliance and encourage our mission, vision, and values.

Essential Job Functions

1. Manages the employees' staff consistent with good human resources management practices and provides an environment which is safe and allows participation to promote retention, productivity and a quality, customer-oriented team.Supervises physician's practices office management and patient flow to ensure effective operations, billing, compliance, and quality patient care services

2. Manages all staffing needs, suggests hiring of clinical and non-clinical office staff and conducts performance reviews.

3. Recommends staff merit increases, promotions, and disciplinary actions to physicians.
4. Completes and updates personnel file, ensures required forms are completed.
5. Maintains personnel policy manual.
6. Submits office staff timecards for payroll processing, verifies accuracy and completeness of employee time.
7. Manages staff PTO and other staff vacancy schedules to ensure coverage in the clinic.
8. Responsible for maintaining high morale and good relations throughout the office.
9. Holds office staff meetings at least monthly; prepares meeting minutes, and distributes them to staff and physician(s)
10. Ensures office is opened and closed daily, according to protocol
11. Oversees and distributes work activities and schedules
12. Creates and/or updates office procedures manual
13. Oversees petty cash and change funds, balances, and accounts for the money daily and provides change when needed
14. Ensures collection and verification of a patient's demographic and insurance data prior to the patient's visit
15. Reviews daily reports and ensures check-out staff accurately completed the daily close
16. Oversees all cash handling, makes the deposit daily
17. Ensures sufficient supplies available for delivery of quality patient care, orders supplies as needed and obtains competitive bids at least annually
18. Supervises the initial sort of the daily mail, gives to appropriate staff for opening
19. and distribution
20. Maintains and suggests improvements to physician(s) schedules

21. Attends all mandatory corporate meetings when invited.

22. Demonstrate a broad understanding of financial operations and takes personal responsibility for key financial indicators of the practice. Oversees collections process to ensure financial reimbursement for services rendered and supports employee's questions.

23. Has detailed knowledge of the claims submission, follow-up, and patient collections processes.

24. Ensures consistent collection of