Assistant Maintenance Technician

ASSISTANT MAINTENANCE TECHNICIAN

JOB DESCRIPTION

Reports to :  Lead Maintenance Technician

The purpose of this job description is to communicate the responsibilities and duties associated with the position of ASSISTANT MAINTENANCE TECHNICIAN .  While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.  Every Keener employee is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.  Our company emphasizes a TEAM APPROACH which focuses on a spirit of cooperation, common purpose, and culture of superior customer service.  Working together as a team encourages superior performance through open communication and decision empowerment.  It is imperative that you review these duties, skills, and physical requirements closely and that you understand that, by signing the Job Description Acknowledgement, you are verifying that you can perform all the duties, have the skills, and possess the physical abilities that are necessary to perform the job as described.

JOB SUMMARY

The ASSISTANT MAINTENANCE TECHNICIAN has the primary role to work with the Lead Maintenance Technician in maintaining the physical integrity of the community.  This involves ensuring a safe, secure, and comfortable living environment for residents, visitors, and staff.  The ASSISTANT MAINTENANCE TECHNICIAN will carry out assigned duties in a safe manner and other duties as requested by the Lead Maintenance Technician. In the absence of the Lead Maintenance Technician, the ASSISTANT MAINTENANCE TECHNICIAN will receive direction from the Community Manager and assume all non-budget related maintenance responsibilities.

The ASSISTANT MAINTENANCE TECHNICIAN is also responsible to ensure that he/she is fully trained in their job duties and Keener policies and procedures prior to working.

WAGE/HOURS STATUS

Non-Exempt (eligible for overtime)

DUTIES AND RESPONSIBILITIES

Preventive Maintenance Safety

RESIDENT SERVICE/SATISIFACTION

General

1. Electrical and plumbing
2. A/C and heating systems (excluding replacement of condensing units)
3. Water heaters (excluding replacement)
4. Appliances
5. Water irrigation systems
6. Stairs, gates and fences
7. Patio railings
8. Tile, carpet, flooring
9. Roofing, gutters
10. Interior and exterior lights
11. Fireplaces, ceiling fans
12. Shutters, doors, cabinets
13. Windows, sliding glass doors
14. Boiler, gas and electric
15. Door locks mailbox locks
16. Ceiling leaks
17. Mold remediation
18. Pool areas, tile, hot tub, pool furniture
19. Ensures that quality standards are met prior to resident occupancy.
20. Inspect and perform all needed make ready repairs and services.
21. Performs all work with the residents' satisfaction in mind, with a goal to ensure scores on resident satisfaction surveys are above the industry index on move-ins, work orders and pre-renewal surveys.
22. Reports all major repairs and need requisitions to Lead Maintenance Technician and Community Manager.
23. Change locks and make keys, as requested.
24. Clean dumpster area, breeze ways and building exteriors, as requested.
25. Maintain on-call report and log of service calls.
26. Remove and