Applications Engineer

About Carrier

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit or follow Carrier on social media at @Carrier.

About this role

Carrier has an opportunity for an Application Engineer to join the Airside Solutions team supporting our commercial applied semi-custom air handling unit (AHU) team linked to Syracuse, NY. This can be a remote role, but preference will be given to candidates from Syracuse.

As a member of the Application Engineering team, you will work closely with the product manager, our commercial sales channel, and a cross-functional product team to support customers.

• Are you focused, driven, and passionate about innovating and developing improving products and systems?
• Are you willing to work in a dynamic work environment, communicate effectively with your partners, and be able to raise issues openly?

Come and join the ranks of one of the world's most respected, fast-growing, and creative companies.

We value our people and offer an extensive benefits package, with financial rewards including health insurance, a retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we'll support your growth with paid-for external training programs and courses.

Key Responsibilities

• Support the sales of Airside Products, provide accurate and timely responses to presales inquiries and assist with equipment selections, review specifications, design documents, equipment schedules, and application criteria
• Create, maintain, and update technical sales material, i.e., product data, technical manuals, product bulletins, marketing brochures, application guides, technical presentations, and sales presentations
• Present presentations of sales and training material at sales offices, customer events, industry gatherings, and through webinars and recorded sessions
• Process customer "Engineered to Order" (ETO) request(s), work across multiple disciplines to review, document and generate pricing for customer requests
• Work with product managers to perform competitive and market analysis, collect sales office and customer feedback for assigned products.
• Assist to plan and implement product updates, and new product releases and provide critical input for the development of product roadmaps
• Maintain selection software and pricing systems, work across multiple disciplines to implement corrections, updates, and new product releases in the selection software and pricing system

Basic Qualifications

• Bachelor's degree in engineering
• 3+ years experience in commercial HVAC sales, consulting engineering, or product support

Preferred Qualifications

• Bachelor's degree in mechanical engineering, interdisciplinary engineering, or any other engineering discipline
• Experience with commercial air handling unit products and applications
• Technical understanding of HVAC systems, including system design, building and energy codes, system operation, refrigeration systems, fans, electrical and control systems, and psychometrics
• Product marketing experience in a technical/manufacturing environment
• English written and verbal communication
• Communicate technical information to both technical and non-technical stakeholders
• Analytical thinking, critical thinking, and problem-solving skills
• Collect and analyze data, identify trends, develop conclusions, and propose solutions
• Interpersonal skills, i.e., active listening, teamwork, responsibility, dependability, flexibility, motivation, respect, and patience
• SAP and Microsoft Office, i.e., Outlook, Word, PowerPoint, and Excel
• Competency in business fundamentals and math skills,
• Organizational skills, prioritize and self-direct with multiple activities and projects
• Multi-task in a fast-paced environment

Additional information:

• This position doesn't support immigration sponsorship

Benefits:

Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings