Technical Product Owner - Mobile Platformgiffgaff | Certified B Corp • Uxbridge, England, United Kingdom
Technical Product Owner - Mobile Platform
giffgaff | Certified B Corp
- Uxbridge, England, United Kingdom
- Uxbridge, England, United Kingdom
À propos
Role We’re looking for a Technical Product Owner to own the roadmap and delivery of giffgaff’s core mobile platform—the engine that powers member acquisition and provisioning to real-time charging, rating, and reporting. Built on a modern, event-driven architecture of microservices and APIs, this platform is critical to how giffgaff operates and scales. You’ll shape a resilient, high-performing foundation that enables our member-facing product teams to launch flexible, innovative propositions while ensuring regulatory compliance and operational stability.
Responsibilities
Own the roadmap and delivery of giffgaff’s core mobile platform and ensure end-to-end service quality, particularly the integrity of real-time charging and rating.
Collaborate with mobile subject matter experts, business product managers, internal engineering teams, and key third-party partners (including our outsourced Online Charging System provider).
Translate business vision into clear, high- quality backlog items; manage platform priorities and drive delivery.
Ensure the platform reliably supports business growth, maintains exceptional service availability, and underpins a trusted mobile experience for members.
Must haves
Demonstrable experience in Product Ownership or Business Analysis roles, including substantial hands-on work with telecommunications platforms, MVNO/MNO BSS systems, or other high-transaction, real-time environments.
Experience working with agile delivery squads with the technical knowledge to participate in technical conversations and architectural decisions.
Functional knowledge of mobile rating and charging end-to-end service flows (provisioning, usage processing, session control, and financial impact of charging systems).
Ability to translate complex business needs into clear, structured, and prioritised technical requirements.
Exceptional communication, documentation, and stakeholder management skills, capable of influencing senior non-technical and commercial audiences.
The other stuff we are looking for
Not a hands-on technical role, but a thorough understanding of technology and the high-level building blocks required to run a light MVNO is desirable.
Functional understanding of event streaming or message queuing technologies (e.g., Kafka) from a data consumption perspective.
Financial acumen related to platform costs, capacity planning, and ROI calculations for infrastructure investment.
Competence with Jira, Confluence & LucidChart.
Experience with regulatory requirements (SOX, PSD2, GDPR, lawful intercept) as they apply to mobile platform data.
Understanding of mobile terminology such as MSISDN, VoLTE, 5G NSA, etc.
What’s in it for you Our goal is to celebrate our people and their lives. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at giffgaff means you get a bumper reward package bursting with benefits, and extra options to tailor your package. We support you and your loved ones with comprehensive cover and wellbeing benefits.
We operate with a hybrid model, offering a base location for collaboration and the right kit to work from home too.
Next steps If we feel like a place where you can belong, we’d love to learn more about you and your experience. After submitting an application, the next steps may include a call from a Talent Acquisition Partner. Applications will be reviewed and interviews conducted throughout the advert; the closing date may move forward. If offered a job, it will be conditional on background checks, and some roles require a financial probity check. Your recruiter can provide more information.
Thanks for your patience and for your interest in joining the giffgaff family.
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Compétences linguistiques
- English
Avis aux utilisateurs
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