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SBP

Disaster Recovery AmeriCorps Program - Santa Cruz County, CA

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  • US
    United States
Manifester de l'intérêt pour ce poste
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  • US
    United States

À propos


Description:

Ready to make a difference?


Help Santa Cruz County recover from fire and atmospheric river damage by serving with them for a 10-month AmeriCorps term! SBP, a social impact organization focused on disaster resilience and recovery, is hiring two AmeriCorps members to serve with the Long Term Recovery Group of Santa Cruz County (SCCLTRG). SCCLTRG was established as a nonprofit in 2023 to support disaster response for past and future disasters in the area. Additionally, SCCLTRG aims to collaborate with organizations and stakeholders for strategic preparedness and mitigation efforts to ensure that Santa Cruz County residents are better prepared for future disasters both collectively and individually. The members will be an integral part of SCCLTRG, helping bring families home to safe, sanitary, and secure housing.


What positions are available?

  • As a Client Services Coordinator, you will be our clients' main point of contact throughout their time receiving recovery services. Client Services Coordinators serve as a liaison for disaster survivors, offering them support by assessing needs, providing referrals, and guiding the application and construction process. Your work will fortify these members of our community from reaching their breaking points.
  • As a Volunteer and Client Service Coordinator, you will recruit and coordinate volunteer visits. You will welcome volunteer groups, talk to them about the impact of their service, and empower individuals to join us in being part of the solution! In addition, you will support clients throughout their recovery process.

Essential Functions of Position:

  • Identify and support prospective clients, working with them to complete an application for assistance either in person, via phone, or video platforms such as FaceTime or Zoom.
  • As assigned, assist clients with their application or appeal to FEMA either in person, via phone, or video platforms such as FaceTime or Zoom.
  • Prepare and present prospective client cases to site leadership for funding and construction.
  • Assist clients in navigating and applying for external funding to support specific recovery needs.
  • Manage a caseload of 30-40 clients, acting as a reliable point of contact through their initial application for assistance through the rebuilding process.
  • Refer clients who are in need of housing, food, or other supports to appropriate service providers.
  • Input client data and upload documents into Salesforce and update case notes daily.
  • Conduct outreach activities with the goal of recruiting more volunteers.
  • Respond to volunteer requests, questions, or general inquiries via email and phone in a timely fashion maintaining an energetic and positive attitude.
  • Coordinate logistics for multiple volunteer groups and serve as the point of contact for current, previous, and future volunteers and groups.
  • Accurately document and track all volunteer records including contributions, feedback, communication, and trip logistics with strong attention to detail through the use of software such as Google Sheets, Salesforce, and Formstack.
  • Deliver compelling volunteer orientations that articulate the enduring needs of our clients to as many as 150 volunteers at a time.
  • Engage with previous volunteers and groups by regularly communicating about upcoming events and ongoing needs in the communities we serve.
  • Participate in outreach and planning for volunteer special events that support the goals of the AmeriCorps project.
  • Support fundraising efforts that meet the goals of the AmeriCorps project. (This will account for less than 10% of a member's total hours.)
  • Meet weekly with the supervisor to discuss goals, priorities, professional development, and any other issues and be open to regular coaching and feedback.
  • Adhere to the Site's Construction Manual and Safety Protocol and participate in regular safety training.
  • Participate in September 11th Day of Remembrance and Martin Luther King Jr. Day of Service events, which may take place on a weekend or during holidays and include activities outside of the scope of typical day-to-day functions.
  • Per 45 CFR 2540.100, member activities are not supplementing, duplicating, or displacing staff or volunteers.


SBP AmeriCorps Benefits:

Benefits & Compensation Package

  • Stipend of $2,163 per month (pre-tax)
  • Free individual health insurance
  • A housing stipend of $175/month for AmeriCorps alumni
  • Relocation reimbursement of up to $500 for eligible members
  • Segal Education Award of $7,395 (Can be used as tuition assistance and/or for repaying qualified student loans and is awarded upon successful completion of a 10-month term of service)
  • AmeriCorps Childcare Benefits Program
  • Student loan forbearance for qualified loans
  • Free Mental Health, Financial, and Legal support through the Member Assistance Program


Knowledge, Skills, and Qualifications Required:

  • Be at least 17 years of age or older.
  • Have a high school diploma or its equivalent
  • Be a citizen, national, or lawful permanent resident alien of the United States
  • Strong interpersonal skills, including active listening.
  • Ability to maintain a calm, professional demeanor in challenging situations, including client crises.
  • Ability to clearly communicate needs and expectations to people of various backgrounds.
  • Demonstrated problem-solving skills.

COVID-19 Safety Statement: While COVID-19 vaccines and boosters are highly encouraged, they are not mandatory for SBP team members at this time. However, SBP strongly recommends that all team members stay current with vaccinations and boosters, which remains one of the best ways to protect themselves, their colleagues, and the clients we serve.


When would you start?

  • August 12, 2025

Want to learn more?

  • Watch SBP's Anthem video to hear how we are helping prevent people from reaching their breaking point.
  • Watch this video to learn What is AmeriCorps?
  • Fill out this form to have a member of our team contact you!


As an AmeriCorps member serving with SBP, you will be part of the growing national service movement. You will receive professional development with a dynamic social-impact organization that is pioneering a new model for disaster recovery to support people, especially those who are most vulnerable to the effects of climate change. If you're committed to learning, have a strong work ethic, and enjoy working with volunteers, we want you on our team!


PM22

Requirements:




PI73a416ed4c19-4750

Compétences idéales

  • Salesforce
  • United States

Expérience professionnelle

  • Administrative

Compétences linguistiques

  • English