Front Desk Agent-Second Shift

Tru by Hilton Sumter is seeking two dependable and customer-oriented Front Desk Agents to join our team. This role is for the 2nd shift (3:00 PM - 11:00 PM). Candidates must be available to work weekends and holidays. Reliability and a strong work ethic are essential. Hotel experience is not required but preferred. Customer Service experience is a MUST. PLEASE NO PHONE CALLS. We will contact you.

Key Responsibilities:

• Greet guests with a friendly and professional demeanor.
• Check guests in and out of the hotel, ensuring accuracy and efficiency.
• Handle guest inquiries and requests, providing exceptional customer service.
• Assist with various front desk operations, including reservations and payments.
• Ensure the front desk area is tidy and organized.
• Be flexible and adaptable as needed.

Requirements:

• Dependability is a must; reliable attendance and punctuality are essential.
• Must be available to work weekends and holidays.
• Previous customer service experience is required.
• Strong communication skills and a positive attitude.
• Ability to work in a fast-paced environment.
• Be a self-starter.

Pay: $10.00 per hour

Expected hours: 10.0 – 32.0 per week

Work Location: In person