Case Manager

Employee Classification: Exempt/Salaried

Department: Outpatient

Shift: 1st
Schedule: Monday-Friday
Total hours required per week: 40
Reports to: Manager of Outpatient Services
Works in coordination with: Outpatient staff, Residential staff, Recovery Community Coordinator

Position Summary
The Case Manager is responsible for coordinating the service requirement needs of clients experiencing substance use disorders.

Position Responsibilities Description

• Triage the medical, social services, housing, legal, financial, etc. needs of clients and give the appropriate referrals
• Teach clients skills including budgeting, life skills, and system navigation
• Develop a case management service plan to meet Meta House Recovery Community client goals and meet with client weekly to work towards goals
• Medication Management with Meta House Recovery Community clients
• Complete paperwork related to Recovery Community funding and/or payments including bridge funding SAR and SARJS monthly, housing logs weekly, and membership fee calculation forms monthly
• Attend Outpatient staffing, supervision, team meetings, Recovery Community member meetings, and do home visits in the Recovery Community
• Perform all required record keeping and paperwork related to treatment and work at Meta House
• Develop relationships with community resources
• Participate in community resource meetings as assigned
• Participate in agency-wide policy/procedure or service committees as assigned
• Other duties as may be periodically or permanently assigned

Knowledge, Skills, and Abilities (KSA's) Required

• Effective written and verbal communication skills
• Ability to work and communicate within a team-oriented workplace
• Knowledge of community resources
• Able to work cooperatively with other agencies
• Able to work with a culturally diverse client population; to understand and respect family dynamics from many cultural viewpoints
• Flexibility and problem solving skills
• Computer skills including proficiency in Word, Excel, and other applications

Working Conditions & Physical Requirements

• All Meta House staff are required to provide proof of vaccination for MMR, Varicella, and annual flu shot.
• Adherence to a non-smoking work environment.

Able to:

• Tolerate occasional hot or cold days.
• Sit or stand for extended periods of time including alternating sitting or standing at will.
• Lift and up to 25 pounds on a regular basis and 40 pounds on occasion, preferred.
• Ascend and descend stairs using feet and legs.
• Bend, stoop, twist, squat, and kneel to perform essential functions.
• Reach overhead, and at or below shoulder level.
• Read and enter text or data into a computer or other system.
• Seize, hold, grasp, turn, or otherwise work with hands.
• Touch, pick, punch or otherwise working with fingers.
• Hear, understand, and distinguish speech and/or other sounds in order to communicate with clients and/or colleagues.
• Express or exchange ideas by means of spoken word to impart oral information to clients or the public and convey detailed spoken instructions to others accurately, loudly, or quickly.
• See clearly at approximately 20 inches or less including use of computers or tablet.
• Visually identify clients and others for reasons including, but not limited to security, presence in the building, and medication dispensing.
• Valid Wisconsin driver's license required.
• Ability to use personal vehicle for work related duties including transportation of clients
• Auto insurance coverage with the following limits: 100k per person bodily injury/300k per accident bodily injury limit/100k property damage liability. (required for employees using their personal vehicle for work or for employees transporting clients in their personal vehicle).

Educational Requirements

• Bachelor's degree in Social Work or related field

Experience Requirements

• Minimum two years' experience in working in case management or substance use field preferred