Machine Vision Software Support Engineer

Job Title:
Machine Vision Software Support Engineer

Job Type:
Full-Time | Permanent

Location:
Torrance, CA (Hybrid / Onsite as needed)

About the Company

Our client is a leader in optical technology, specializing in high-quality industrial cameras and lenses. With decades of expertise in optics, the company supports manufacturing automation and quality control through innovative solutions. As part of a new business initiative, they are expanding into image analysis software services—delivering integrated hardware and software solutions to improve productivity and quality for customers worldwide.

About the Role

This is a unique opportunity to join the company as the
first hire
in a new image analysis software initiative. The
Machine Vision Software Support Engineer
will configure, customize, and support image analysis software—both proprietary and third-party—integrated with industrial cameras and lenses. These solutions are primarily used in factory automation environments to detect production issues and optimize efficiency.

Key Responsibilities

• Configure and operate machine vision and image analysis software (in-house and third-party)

• Integrate image analysis software with industrial cameras and lenses

• Gather customer requirements and provide technical solutions

• Customize software and implement programming enhancements

• Troubleshoot and resolve software and system issues

• Conduct customer training sessions and provide technical support

• Collaborate with internal teams and external stakeholders on projects

• Attend trade shows and visit customer sites (approximately once per month)

Qualifications

• Bachelor's degree in Computer Science or a related field

• 5+ years of experience with machine vision or image processing tools such as
Halcon, VisionPro, LabVIEW, MATLAB
, or similar

• Strong programming skills in
Python, C++, or related languages

• Experience working with image analysis and vision-based systems

• Ability to work independently and take initiative

• Strong communication skills with customer-facing experience

• Native-level English proficiency

• Willingness to travel domestically and internationally

Preferred Skills

• Experience with factory automation and industrial cameras

• Knowledge of machine learning or AI-based image analysis

• Prior experience supporting or deploying vision systems in manufacturing environments