Manager, Personal Lines

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We're looking for a Manager, Personal lines, to join our Personal Lines team in Vancouver, BC.

This role is a hybrid position that requires a minimum of 3 days per week working in the office.
What you'll do here:

• Develop methods to inspire and build a highly effective and engaged team capable of meeting the current and future needs through effective leadership.
• Develop, recommend, and implement leadership strategies, organizational structure, and processes/technology improvement initiatives.
• Organize, lead and assist in the delivery of corporate audits of each of the regions within the regional division.
• Provide effective leadership by continuously keeping staff informed on initiatives and results and share responsibility for the overall performance, productivity, and engagement of team members.
• Develop and manage effective working relationships with the Regional Managers and underwriters, as well as your counterparts across the country and across distribution channels.
• Act as an ambassador for Corporate Personal Insurance liaising with Operations and Planning, Operational Performance, Sales and Business Development and Claims Management on planning, technical and administrative issues.
• Play a key and active role in the selection process and hiring of qualified staff.
• Lead by example and live our values every day.
• Care for people by being supportive, providing candid feedback and recognizing performance.
• Be open and honest by acknowledging challenging situations, inviting different perspectives and being authentic.
• Take accountability by concentrating on what is important, seeking solutions while focusing on results.
• Drive change by challenging the status quo, exhibiting a 'can do' attitude and energizing others.

What you bring to the table:

• Minimum 6 to 8 years of relevant leadership and management experience.
• Strong knowledge of personal lines products and systems.
• Leadership ability to influence and motivate people and facilitate change.
• Can set clear objectives and monitor the progress of multiple initiatives and deadlines.
• Must be able to monitor competitive practices, industry trends, or other developments impacting business results and make recommendations regarding corporate practices.
• Strong communication skills and ability to foster and maintain effective professional relationships at all levels of the organization.
• People and/or Project Management experience with strong skills in collaboration, coaching and mentoring, and proven success in team building and managing relationships with a remote team.
• Strong critical thinking and analytical skills with insight into different perspectives and approaches.
• Can master multiple priorities under time constraints with a sense of urgency.
• CIP or FCIP preferred.
• No Canadian work experience required however must be eligible to work in Canada.

This job posting will close on Friday January 30th, 2026 at 11:59 pm PST.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.