Team Leader

Job Title: Team Leader
Job Summary:
CASES is currently seeking a highly organized and detail-oriented Team Leader to join our Pretrial Services team. As a Team Leader, you will be responsible for all operational and programmatic needs for the staff and the clients they serve. The Team Leader will be tasked with direct supervision and oversight of the Assistant Team Leader and the master's Level and Clinical Staff on the team. In this role, the Team Leader represents their borough as part of the leadership team alongside their Borough Director and may be tasked with specific projects that can arise at different times to assist with the team's overall functioning.
Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM.
Salary: The salary range for this role is $85,000 - $90,000 per year.
Location Address: 89-31 161 Street 5th Floor Jamaica, NY 11432.
Workplace Flexibility: Hybrid - Positions for which staff can work remote (from home or at another suitable space).
What You Will Be Doing:

• Oversee and manage the clinical and administrative operations of a pretrial services team (assistant team leaders, clinical case coordinators) ensuring the effective delivery of community supervision, clinical interventions, case management, community engagement, peer support, rehabilitation and support services.
• Ensure team members utilize family and significant others with participant consent to support effective assessment and successful pretrial supervision outcomes.
• Manage a small, specialized caseload of participants by conducting comprehensive assessment and providing intensive supervision and/or case management to individuals with intimate partner violence (IPV) charges, those with serious mental illness, severe substance use disorders, people who are homeless, high profile media cases, and others with complex high risks and needs.
• Run daily organizational, weekly team meetings, and morning team huddles; collaborate with other leaders across other program sites to maintain consistency of services
• Implement risk management protocols, case reviews, staff supervision protocols, incident reporting, and conduct in-person work in the community with team members to support staff in their work with participants with elevated risks and needs.
• Provide staff supervision, coaching, and training to promote adherence to fidelity standards for supervision and case management, supporting staff to develop competence to consistently perform to achieve the goals and objectives of SRP and meet the needs of program participants.
• Supervise the timely, complete, and accurate documentation in the database in accordance with confidentiality regulations to ensure court services staff have accurate information to share with court stakeholders, participants attend court dates and satisfy the conditions of their supervision.
• Respond to feedback and recommendations from Quality Improvement, Clinical Practice, Evaluation, and Clinical and Evidence-Based Training teams, to promote continuous quality improvement and run a high performing team.
• Supervise the delivery of culturally competent and anti-racist services 1) in accordance with CASES' policies and the delivery of excellent court services to address the needs of youth and young adults, adults, and individuals with behavioral health needs and 2) that are responsive to the race, ethnicity, sexuality, gender, and criminal legal history of program participants.
• Lead clinical supervision, case reviews, staff meetings, and in-service training supporting staff to develop clinical, motivational interviewing, trauma-informed, gender-responsive, supervision, case management, and self-care competence.
• Ensure the team achieves expected performance in accordance with contracted and performance goals for intakes, failure-to-appear, felony re-arrest, legal case disposition and participant voluntary engagement in services to address needs.

What We Are Looking For:

• Master's degree in clinical discipline (MSW/MHC/MFT) with 2-3 years Supervisory and Program Management experience.
• Licensed in NYS as LMSW/LMHC/LMFT
• At least 3 years of experience working in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders.
• Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recovery.
• Experience understanding family systems based on diversity of cultural and ethnic backgrounds
• Highly organized and self-motivated.

Preferred Skills:

• Bilingual language skills in Spanish
• Licensed in NYS as LCSW and SiFI certification strongly preferred

Employee Benefits:
CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off - starting at 25 days-off annually, plus an additional summer self-care day
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit to learn more about benefits offered by the CASES

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.
CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.