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Desktop Support Technician
- California, Maryland, United States
- California, Maryland, United States
À propos
This position will be primarily located onsite in Irvine, CA - with occasional visits to a branch location in Torrance, CA.
Position Overview:
We are seeking a skilled and customer-focused Desktop Support Technician for a banking/financial institution. The ideal candidate will have experience providing both remote and onsite troubleshooting support to end-users while maintaining a high standard of customer service. This role involves working with enterprise-level tools and technologies, supporting a diverse range of hardware and software systems, and assisting with networking and server administration.
Key Responsibilities:
End-User Support:
- Provide remote and onsite technical support for hardware, software, and peripherals.
- Troubleshoot and resolve issues with Windows 10/11, Office 365, and other enterprise applications.
- Assist users with device setup, configuration, and maintenance (desktops, laptops, mobile devices, etc.).
Active Directory and Azure Management:
- Perform
Compétences linguistiques
- English
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