Visitor Services Associate

Job description

Visitor Services Associate (part-time, 3 days per week, weekends required)

Located in downtown St. Augustine, the Lightner Museum is a 501(c)(3) not-for-profit organization registered in the State of Florida. The Visitor Services Associate is the first point of contact for visitors to the Lightner, responsible for daily admission sales; sales in the museum store; and conveying general information about the museum and its exhibitions to the visiting public.

Your Day-to-day Work

· Facilitates daily ticket sales for admission to museum by using the museum's point of sale (Altru)

· Responsible for promoting museum membership and assisting with new membership transactions and renewals.

· Present a welcoming environment for visitors.

· Introduce museum guidelines to visitors.

· Use best practices to secure museum galleries and enforce museum safety guidelines.

· Assist customers with purchases in the museum store.

• Assist with restocking the museum store.

· Assist with special events as needed.

· Assist with programming and tour support as needed.

· Assist with the flow of visitors into museum spaces at entry and exit points.

· Answers questions regarding the museum's collections, exhibitions, and events.

· Fulfills end of shift closing procedures.

What you bring

· Must have a minimum of a high school diploma

· Customer service and cash handling experience

· Familiarity with operating a Point-of-Sale system

· A willingness to learn about the museum, its history, and collections

· Flexible schedule with the ability to work weekends, evenings, and some holidays (we are closed Easter Sunday, Thanksgiving, Christmas Day, and New Year's Day)

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift

Job-related location requirement:

• Candidates must be within a 25-mile radius.

Work Location: In person

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• Can you work weekends?

Job-related location requirement:

• Candidates must be within a 25-mile radius.

Work Location: In person