Warehouse Manager

Summary: The Warehouse Manager is accountable for the overall performance of the warehouse, encompassing operations, safety, customer service, office functions, security, and regulatory compliance. This role involves planning, organizing, directing, and controlling all warehouse activities. Key responsibilities include all personnel selection, professional development, and motivation. The Warehouse Manager collaborates with senior management to set performance objectives and contribute to strategic planning, ensuring the achievement of company goals related to customer service, safety, quality assurance, cost control, inventory management, productivity, security, profit, and return on investment.

What You'll Be Doing:

Communications

Engage with Senior Management, Corporate Staff, Safety personnel, IT and Engineering teams, Logistics Management, Sales & Marketing personnel, and Equipment and Facility Maintenance staff.

Maintain regular contact with customers.

Conduct management and staff meetings to organize warehouse activities.

Represent the company in local trade, professional, and civic associations.

Operations

Develop and enforce systems and procedures for warehouse operations, including material handling, transportation equipment, and human resources.

Plan and implement warehouse operations and administrative support to meet productivity and service goals.

Promote safe work habits to prevent injuries and property damage.

Ensure compliance with federal, state, and local regulations governing business operations.

Labor Management

Direct the warehouse team to achieve set objectives.

Use effective communication and motivational techniques to supervise, counsel, and discipline subordinates.

Assist Human Resources in creating hiring, training, and professional development programs.

Recommend promotions, wage increases, or terminations as necessary.

Information Technology

Assist the VP of IT with the implementation of warehouse management information systems.

Maintain a working knowledge of company and customer warehouse management systems.

Customer Service

Oversee the establishment and communication of customer service standards for all accounts.

Ensure customers receive the required level of service and quality.

Maintain appropriate contact with customers and respond to requests as needed.

Marketing & Sales

Collaborate with senior management and corporate sales personnel to achieve sales objectives.

Participate in marketing and sales efforts, including planning new