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Night AuditorWilderness Resort • Wisconsin Dells, Wisconsin, United States
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Night Auditor

Wilderness Resort
  • US
    Wisconsin Dells, Wisconsin, United States
  • US
    Wisconsin Dells, Wisconsin, United States
Trouver des emplois similaires

À propos

Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well We are a family-owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long-lasting positive influence on the employees that join on our team.

Join the Wilderness Family for a rewarding employment experience #WeAreFamily

The Wilderness Resort is seeking hardworking, dependable, enthusiastic, customer service driven individuals to join our fast-paced team Employees have access to great benefits, amenity usage, and so much more

The Night Auditor position is responsible for 3rd shift guest services duties.
 

This is a part or full-time position with night and weekend availability.

Essential duties and tasks of the position include but are not limited to:

  • Follows and completes all Night Audit procedures as described in the procedure manual.
  • Ensure superior guest services as dictated in Guest Services training.
  • Greet, register, and assign rooms to guests of hotel.
  • Verify customers' credit card, establishes how the guest will pay for the accommodations, and if necessary, obtain deposit and a copy of guest I.D.
  • Keep records of room availability and guests' accounts manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Perform simple booking activities such as balancing cash accounts.
  • Issue room keys and direct guests to their rooms.
  • Review accounts and chargers with guests during the check-out process.
  • Post charges for rooms, food & beverage, and all other miscellaneous charges.
  • Transmit and receive messages using telephone, cell phone, or radio.
  • Contact appropriate departments when guests have special requests, requirements, or needs.
  • Responsible for cash banks.
  • Communicate with guests and other managers in order to ensure coordination of hotel activities.
  • Monitor alarm panel and dispatches alerts to security, emergency personnel, and on call management as necessary.
  • All other duties as assigned by management.

    • Wilderness Resort is an Equal Opportunity Employer

    • Wisconsin Dells, Wisconsin, United States

    Compétences linguistiques

    • English
    Avis aux utilisateurs

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