Application Configuration Support I Analyst

BJC is hiring for an Application Configuration Support I Analyst.  This position is remote, but must be located in MO or IL.   We are looking for applications with some IT desktop support experience.  

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Partners with the CIO, hospital presidents, and other key clinical and functional leaders to effectively plan and assess BJC Information Services strategies. Analyzes ways to improve operations, and works proactively to integrate clinical, administrative, and IT solutions. Ensures ongoing support of existing IT systems to provide strong customer satisfaction. Responsible for effective project development and implementation which yield desired business results and the management of capital project scope, functionality, budgets, milestones, and workflow integration.

Role Purpose

Assists and supports overall tasks related to a technology software product or group of products to support a defined group of stakeholders. Assists with the definition of business requirements for enhancements to technology product(s) and external integrations. Responsible for assisting with configuring, documenting, modifying, testing, supporting and maintaining software application products. Supports collaborative relationships with stakeholders to facilitate usage and acceptance of products or product enhancements. Provides non-complex solutions and resolves end-user system issues. NOTE: this position supports one or more of BJC's ERP Products Epic or applicable certifications will be required within 6 months of hire.

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