Client Relationship Manager

Skillbridge Academy is a forward-thinking organization dedicated to empowering talent through innovation, strategy, and impactful learning experiences. We work at the intersection of creativity and performance, helping brands communicate effectively while fostering professional growth within our team. At Skillbridge Academy, collaboration, ambition, and continuous improvement define our culture.

We are seeking a motivated and client-focused Client Relationship Manager to join our team in Austin, TX. In this role, you will serve as a key point of contact for our clients, ensuring exceptional service, building lasting partnerships, and supporting the ongoing success of our programs. This position is ideal for individuals with strong communication skills, a proactive mindset, and a passion for relationship management.

Responsibilities

• Build, maintain, and strengthen long-term relationships with clients

• Act as the primary liaison between clients and internal teams

• Understand client needs and ensure solutions align with their goals

• Monitor client satisfaction and address inquiries or concerns promptly

• Coordinate onboarding and ongoing support for new and existing clients

• Identify opportunities to enhance client engagement and retention

• Maintain accurate client records and documentation

• Strong interpersonal and communication skills

• Professional, organized, and detail-oriented approach

• Ability to manage multiple client relationships effectively

• Problem-solving mindset with a focus on client success

• Ability to work independently and collaboratively within a team

• Commitment to learning and professional growth

• Competitive salary ranging from $51,000 to $54,000 per year

• Opportunities for professional growth and career advancement

• Skill development in client management and business operations

• Supportive and collaborative work environment

• Exposure to dynamic projects and diverse client interactions

• Stable, full-time position with long-term potential