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À propos
we care./ppWhat you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrows health today, we want to hear from you./ppThe Inside Sales Account Manager is an individual contributor sales professional and trusted business advisor to their assigned Hospital System customers. The ISAM will place outbound calls with customers regarding sales leakage, sales opportunities, product information, McKesson service offerings, along with other maintenance and growth of programs. This encompasses products and services covering an assigned account base under McKesson Plasma and Biologics Acute customers./ppThe ISAM is a highly consultative role requiring the ability to effectively lead all interactions with the director of pharmacy or purchaser of the pharmacy or hospital system. Customer consultation is managed through consistent and productive monthly telephone calls./ppThe ISAM is responsible for interfacing with customers prior to and/or after a sale. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. Maintains sufficient technical knowledge of our product offerings, our vendors, and our service delivery. Conducts research and prepares for sales calls for assigned markets to ensure successful outcomes. Utilizes effective sales techniques to increase revenue and grow the customer base. Proactively recommends services needed by customers to increase customer satisfaction and improve transaction profitability./ph3Key Responsibilities/h3ulliThe Inside Sales Account Manager is responsible for the promotion, maintenance and growth of programs, products, and services. Focus on driving the McKesson Value Proposition while increasing AOP/profitability on lower volume customers./liliAchieve annual budgeted sales objectives for assigned sales territory./liliDevelops business reviews, sales presentations of specific products and services, and sales promotions to grow existing business./liliResponsible for managing an assigned territory of approximately 75-150 Hospital Accounts, with a consistent monthly connection over the phone./liliEnsures on-going attention to enhancing strong relationships with key customers to build/maintain the credibility required to retain business long term and ensure highest level of satisfaction./liliUses several systems or applications to perform customer interactions including SAP, SAP CRM
Cloud for Customer, Salesforce.com, Outlook and MS Office, Cisco, Tableau, various dashboards and reporting, and McKesson Connect./liliMaintain current, detailed, and accurate data in our SAP C4C/Salesforce.com CRM documenting customer interactions./li/ulh3Minimum Requirement/h3pTypically, minimum 0-2 years of relevant experience. May have degree or equivalent./ph3Critical Skills/h3ulli2+ years sales or account management experience or 6 months of McKesson Sales Experience/liliStrong ability to communicate and build relationships over the phone./liliAbility to adapt to a changing environment and handle multiple priorities./li/ulh3Additional Knowledge
Skills/h3ulli1+ years of pharmaceutical industry experience/liliStrong phone communication and relationship-building skills/liliProficient in MS Office Suite (Excel, Outlook, Word)/liliInside sales experience with consultative selling and negotiation skills/liliAbility to adapt in a fast-changing environment and manage multiple priorities/liliExcellent verbal and written communication skills/liliStrong business and financial acumen with problem-solving and analytical abilities/liliSelf-motivated with a proven track record of meeting or exceeding objectives/liliHighly organized with the ability to execute priorities effectively/liliInfluential communicator skilled in active listening and tailoring messages for diverse audiences/liliAbility to identify customer needs and deliver customized solutions/liliSAP experience a plus; knowledge of plasma and specialty products preferred/li/ulh3Working Environment
Physical Requirements/h3ulliOffice as a Destination./liliGeneral Office Demands (Standing, Lifting, Sitting at a Desk/Computer)/li/ulpWe are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKessons pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered./ppOur Total Target Cash (TTC) Pay Range for this position: 24.98 - 41.63 Total Target Cash (TTC) is defined as base pay plus target incentive./ppMcKesson is an Equal Opportunity Employer. McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information./p/div
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- English
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