Engineering Manager, Experience

Quandri

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

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À propos

Who we are At Quandri, our mission is to unlock the world's insurance data so brokerages and agencies can deliver the best possible service to their clients. Our Renewal Intelligence Platform is designed to help agencies save time, increase profitability, and drive better outcomes for their staff, clients, and business
What we do Running a profitable personal lines book of business is harder than ever for insurance brokerages and agencies. Rising costs, market shifts, and staffing challenges make it tough to scale while delivering exceptional client service. Trusted by 100 insurance agencies across North America, Quandri is transforming the policy renewal process with AI-driven automation, delivering data-driven insights, and enabling proactive workflows. Because of the high volume, high velocity nature of personal lines, today's renewal process is often reactive, with brokers and agents focusing on clients who request help rather than adopting a proactive, data-driven approach. Quandri changes that. Our platform automates routine tasks, highlights at-risk accounts, and arms advisors with timely, data-driven recommendations. The result? Higher retention, more upsell and cross-sell opportunities, reduced E&O risk, and a better experience for both staff and clients
Why join us? At Quandri, you'll make a real impact alongside a team that's as innovative and diverse as the industry we serve. Our culture is built around curiosity, collaboration, and continuous improvement. We're a hybrid company with ¾ of our team in Vancouver and the rest distributed. Our Vancouver office is in Olympic Village, where we collaborate in person three days a week. We believe in flexibility, and we also know that great ideas come from working together
We're backed by leading US and Canadian investors and are scaling quickly. We saw 3x ARR growth last year and plan to continue growing both revenue and our team. Named one of LinkedIn's Top Canadian Startups in 2024 & 2025, we've already made a meaningful impact on the insurance industry. We've also been named to Deloitte's Fast 50, highlighted on CB Insights' Insurtech 50 and Fintech 100 lists, and featured amongst the Globe and Mail's Top Growing Companies in Canada
Now, we want you to be part of our journey
About the Role: As the Engineering manager of the Experience team, you will be responsible for leading a team that builds our revenue-generating customer-facing product offerings on our intelligence platform. As a key member of our engineering leadership team, you will also contribute to building and driving a high-performing engineering organization that scales as headcount grows. Your expertise will be crucial in mentoring other developers, guiding them to grow their technical skills. You will also be responsible for hiring new talent and training them to ensure they meet our high standards. We expect effective communication and ownership, ensuring clarity and comprehensiveness. The ideal candidate is adaptable, curious, and driven, with a passion for diving deep into technical problems and a desire to make a significant impact
Working with product owners, head of engineering, customer success, and business stakeholders, you will drive impact through team health, operational excellence, and delivering against aligned objectives. What you'll do:

Build and drive day-to-day processes that lead to a highly efficient team of high performing engineers

Build and deliver incrementally with a multi-quarter roadmap that drives operational excellence, scalability and reliability.

Hire, coach, and mentor individuals, fostering a strong cross-functional organization. Your leadership will be key in developing the team's skills and capabilities.

Provide technical expertise and leadership throughout product life cycles.

Influence best practices for software engineers on your team and ensure the operational excellence of high-stake services. This includes regular reviews and updates to meet evolving requirements and security standards.

Collaborate with stakeholders, including Product Managers, Designers, Customer Success, other internal engineering teams, and company leaders.

Contribute to the engineering leadership of the entire organization to continually align the org with Quandri's guiding principles.

Provide clarity in an ambiguous environment, both for your team and for your peers and leaders.

The right person for this role will have:

Over 4 years of engineering team management or staff/technical lead experience.

More than 8 years of professional engineering experience.

At least 5 years of experience delivering mission critical softwareIn-depth knowledge of engineering practices and patterns for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and live-site operations.

Experience building a culture of experimentation in a fail fast environment is highly desirable.

Proven experience partnering with product or program management and internal technical teams.

Proficient in software development best practices, with a history of deploying and operating software at scale.

Experienced in designing and implementing databases, backends, and APIs, ensuring efficient data management and seamless integration of different system components.

Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Bonus points if you have:

Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.

Experience in working with startups

A candidate who exhibits exceptional proficiency in React and Python. The ideal applicant should have a strong track record of developing complex solutions using AI prototypes, Figma and AI development tools to generate production-level experiences at a significantly accelerated speed and demonstrate a deep understanding of how to create an AI-driven development environment.

Experience in communicating with senior leadership to collect requirements, describe software product features, technical designs, and product strategy

Our guiding principles:

Customers at the core. We put the customer at the centre of all we do. At a basic level, we believe business success comes down to talking to customers and building something they want. We don't listen to customers and just take what they say blindly, but we think critically about it and build what they need. Customers are the core of everything we do, and our business exists to serve them. We prioritize their needs over all else within the company.

Move with urgency. Organizations tend to slow down as they become larger. Small startups have the advantage of speed. We require urgency in all things - from sending an email to code changes - this enables us to stay agile and maintain our startup edge.

Be curious. We understand the world by being curious and asking why. We aren't satisfied with surface level understanding, and seek a deeper understanding of why things are the way they are. Don't take someone's word for it or the answer "because that's how we do it." Understand why and dig deep.

Excellence in execution. We know that what separates good from great is a high level of execution. We commit ourselves to excellence in everything that we do, from delivering an amazing product to writing a great email.

Act like an owner. We're all owners of the business and act like it. We follow through on commitments, own our results and think long-term.

Fight for simplicity. Systems evolve to become more complex over time. We know there is sophistication in simplicity; as such, we intentionally fight for streamlined solutions and are committed to the uncomplicated.

Compensation and Benefits:

The range for base pay is $150,000 - $190,000 which is dependent on level of experience, performance and choice of stock option compensation

Employee stock options based on experience level

Comprehensive health benefits, including Lifestyle Spending Account

Four weeks of paid vacation per year

Work anywhere in the world for 60 days of the year

Parental leave top-ups: 6 months for birthing parents, 8 weeks for non-birthing parents (up to $100,000 annual salary)

Enhanced mental health benefits through Dialogue, providing unlimited access to mental health practitioners at no cost

Quandri is dedicated to fostering a diverse and inclusive workplace. As an equal opportunity employer, Quandri adheres to Canadian labour laws and does not engage in discrimination based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other status protected under Canadian law
Don't let imposter syndrome stop you from applying. Great people sometimes don't have the "right" experience. If you think that you'll be amazing at this role then we encourage you to apply.

Vancouver, British Columbia, Canada

Compétences linguistiques

English

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