Business Analyst (Programmes & Analysis)Rightmove • Milton Keynes, England, United Kingdom
Business Analyst (Programmes & Analysis)
Rightmove
- Milton Keynes, England, United Kingdom
- Milton Keynes, England, United Kingdom
À propos
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market. Location:
Milton Keynes (Hybrid) with 2 days a week in the office Reporting to:
Business Architect & Business Analysis Lead Business Unit:
Product Development – Programmes & Analysis
The Role This role is a fantastic opportunity to help define and deliver the future Operating Model for our Customer Operations and Support function, across the people, processes, data and technology that support our customers, so that we can ensure that they will always receive an efficient, high-quality service.
What You’ll Be Doing
Working as part of a cross-functional project team to understand, document and assess specific capabilities, processes or journeys
Using all your skills to identify the key issues, pain points, blockers and waste that are getting in our way
Facilitating workshops, analysing data to identify themes and trends, and carrying out research to identify options for how we can make improvements – whether through improved processes, better technology, leveraging AI or changing the way our people work
Working with a cross-functional team of experts to define the future operating model, roadmap and business case for change
Seeing through the implementation of the roadmap, supporting the delivery teams and providing analysis support throughout
Assisting with selecting new packaged applications, or defining user stories and acceptance criteria for internal developments, designing new processes or journeys, or understanding the data flows and integrations needed to ensure that our customers and staff have access to the information they need, when they need it
We’re Looking For Someone Who
Believes strongly in the value that Business Analysis adds
Is proactive and outcome-focused
Loves solving problems and identifying innovative solutions
Is curious, asks great questions and is always looking to develop their skills and knowledge
Can build strong relationships with internal and external stakeholders, and is able to communicate complex or technical concepts in easily understandable ways
Thrives within a fast-paced, complex and evolving environment
Shares Rightmove’s values and is excited about helping others make their move
What You’ll Bring To The Role
A history of delivering a high-quality analysis service to your customers, utilising a range of techniques including problem and opportunity analysis, impact assessments, requirements engineering, process and journey mapping and improvement, data modelling and analysis, and solution assessment and design
Experience of working within both agile and waterfall environments, tailoring deliverables to the needs of the team or work that you are assigned to
Experience of working with a range of technology solutions, both packaged SaaS applications and in-house developed solutions
Experience of defining and documenting the data requirements for APIs and other integrations
Strong relationship-building and stakeholder management skills
Ability to see the bigger picture as well as diving into the detail
Experience of Business Architecture techniques, especially modelling and assessing Business Capabilities
Experience of working with AI, especially Agentic AI, an advantage
About Rightmove Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We’re home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.
We’re a friendly, supportive place to work, with employee initiatives and values that reflect our culture. Our essential values include:
We create value by delivering results and building trust with partners and consumers.
We think bigger by acting with curiosity and setting bold aspirations.
We care deeply by being real, having fun, and valuing diversity.
We move together by being one team—internally collaborative, externally competitive.
We make a difference by delivering measurable impact.
By applying, you confirm that you are aged at least 18 or over and that you’ve read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.
What We Offer
Cash plan for dental, optical and physio treatments
Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan
27 days holiday plus two paid volunteering days per year, and holiday buy schemes
Hybrid working pattern with 2 days in the office
Contributory stakeholder pension
Life assurance at 4x basic salary
Competitive compensation package
Paid leave for maternity, paternity, adoption & fertility
Travel Loans, Bike to Work scheme, Rental Deposit Loan
Charitable contributions through Payroll Giving and donation matching
Access deals and discounts on travel, electronics, fashion, gym memberships, cinema discounts and more
Equal Opportunity Employer statement: Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We are committed to creating a welcoming and inclusive environment for all employees to develop and promote a diverse culture that reflects the communities we serve.
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Compétences linguistiques
- English
Avis aux utilisateurs
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