Property Manager

Position Title: Property Manager

Schedule: Monday – Friday; evenings and weekends as needed  

Classification: Part-Time, Non-Exempt hrs. per week)

Office Location: 225 S. Kellogg Avenue, Ames, IA. 50010

Salary: $ $23.00 per year | Pay Level: II

Reports to: Director of Operations

Travel Requirements: Travel within the community as needed

Organization Overview:  

The Bridge Home provides a continuum of housing programs to people experiencing homelessness. More than just a place of protection, it is also a source of hope and support, helping to prevent people from becoming or remaining homeless. Our programming is client-driven and provided in a trauma-informed manner by staff trained in mental health first aid, de-escalation, harm reduction, and motivational interviewing.

Located in Ames, Iowa, The Bridge Home has been helping people since 1985 and serves the Two Rivers Region, five counties in central Iowa — Story, Marshall, Boone, Greene, and Hardin. 

Position Overview:
The Property Manager oversees the day-to-day operations of The Bridge Home properties, acting as a liaison between management and tenants Responsibilities include managing tenant relations, handling maintenance and repairs, ensuring financial responsibilities are met, and maintaining legal compliance. 

Duties and Responsibilities include:

• Work with Housing Coordinators to screen potential tenants.
• Manage lease agreements, renewals and terminations.
• Address tenant complaints, resolve disputes and maintain a positive relationship.
• Manage evictions and legal proceedings if necessary. 
• Collect monthly rent, manage late payments and delinquencies.
• Maintain current rent tracker workbook.
• Work with the accounting department to accurately track revenue, expenses, create budgets and other financial reports as needed.
• Work with Housing Coordinators to ensure property tenant portion rents are being recorded.
• Arrange for and oversee property maintenance & repairs.
• Regularly inspect properties to ensure they are well-maintained and compliant with safety standards.
• Ensure all property operations comply with local and federal laws, including fair housing regulations
• Ensure grant compliance if applicable.
• Complete grant reports as required.
• Perform street outreach duties as assigned.
• All other duties as assigned

Requirements

Qualifications:

· Strong critical thinking, analytical and problem-solving skills

· Must have a valid, in-state driver's license

· Advance computer skills and proficiency in Microsoft Office

· Demonstrated ability to manage operating costs in accordance with budgets

· Considerable knowledge of the mission, objectives, policies, programs and procedures of TBH.

· Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues. 

· Ability to effectively work with confidential, sensitive information and maintain confidentiality.

· Excellent time management skills, attention to detail and, high energy with focus to complete tasks on time.

· Must possess a strong sense of ethics, professional boundaries and an inviting demeanor. Respect for homeless people, diplomacy/tact, and an optimistic approach are essential. 

· The person in this position must be able to tolerate and welcome differences of opinion and have an appreciation for diversity. 

· Communication and Interpersonal skills: develop and maintain effective relationships with others; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Education and Experience:

· Associate's degree is preferred.

· 2 years experience working with individuals experiencing homelessness, mental health related issues, substance abuse, domestic violence, or with those living in poverty.

· Proven success in meeting and exceeding performance goals.

· Experience working in a team environment

Physical requirements and work environment:

• While performing the duties of  this job, the employee is regularly required to use hands and fingers,      feel, talk and hear. 
• The employee is frequently required to sit, stand and walk. 
• Work will be performed either in an office environment or in the field. 
• Must be willing to travel as needed to perform job requirements. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
 

The Bridge Home is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.