Receptionist

Golden Rose Care Center is looking for Receptionists

Part Time

Shift: (Saturday and Sunday 8am-4:30pm)

Responsibilities:

• Understands and follows all policies and procedures.
• Operates a telephone console or switchboard to route incoming calls to the appropriate party.
• Receives and relays messages.
• May operate a paging system.
• May be asked to log calls and perform follow-up.
• May supply information to callers and record messages.
• May perform additional clerical duties.
• Works with customers to ensure satisfaction in such areas as quality, service and problem resolution.
• Reports all accidents and injuries in a timely manner and identifies and corrects unsafe work conditions with management oversight.
• Complies with all Company HIPAA policies and procedures.
• Complies with all company safety and risk management policies and procedures.
• Reports all accidents and injuries in a timely manner.
• Participates in regular safety meetings, safety training and hazard assessments.
• Applies all applicable OSHA and related local safety requirements to all assigned work.
• Performs all work in accordance with established safety procedures.
• Attend training programs (classroom and virtual) as designated.
• Perform other duties and responsibilities as assigned.

Qualifications & Requirements:

• Willingness to be open to learning and growing.
• Maturity of judgment and behavior.
• Maintains high standards for work areas and appearance.
• Attends work and shows up for scheduled shift on time with satisfactory regularity in light of Sodexo time and attendance policy and/or client operating hours.
• Ability to work a flexible schedule.
• Must comply with any dress code requirements.
• Must be able to work nights, weekends and some holidays.
• Must have basic phone and computer skills (email, texting, etc.).
• Good attention to detail.
• Ability to work well under pressure.
• Excellent oral, written, organizational and communication skills.
• Ability to work well alone and in a team.

Experience/Knowledge:

• High School diploma, GED or equivalent experience.

Skills/Aptitude:

• Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to maintain a positive attitude.
• Ability to communicate with co-workers and other departments with professionalism and respect.
• Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers and client representatives.
• Ability to provide clear directions and respond accordingly to employees.
• Ability to use all relevant electronic and communication devices.
• Knowledge of and proficiency in all OSHA and local requirements related to all assigned work.

Physical Requirements:

• Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
• Significant walking or other means of mobility.
• Ability to work in a standing position for long periods of time (up to 8 hours).
• Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.