Administrative Assistant/Receptionist

Administrative Assistant

Moore Race Chassis – Moscow Mills, MO
Full-time | On-site | Monday–Friday, 7:00 AM–3:30 PM

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About Us

Moore Race Chassis is a small, family-owned and operated business specializing in custom roll cages and chassis work. We are an industry leader in precision components and are committed to providing safe, high-quality products for our customers. We are seeking a talented Administrative Assistant to support the daily operations of our growing business.

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Position Summary

The Administrative Assistant will play a key role in customer service, office coordination, order processing, and general administrative duties. The ideal candidate is organized, detail-oriented, and demonstrates strong critical thinking skills.

This is a permanent, on-site position. Remote or hybrid work is not available.

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Schedule

• Monday–Friday
• 7:00 AM to 3:30 PM
• Full-time
• No weekends or evenings

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Responsibilities

Customer Service

• Professionally handle incoming calls and provide information or route calls to the appropriate personnel.
• Assist customers with inquiries, orders, and general information.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Maintain a positive and helpful attitude during all customer interactions.

Order Processing & Shipping

• Assist the shipping team as needed to fulfill customer orders
• Process orders efficiently and accurately
• Coordinate with production to ensure timely fulfillment
• Manage shipping logistics and maintain shipment records

Note: Shipping is not a primary function, but cross-training is required for busy seasons.

Inventory & Product Support

• Perform scheduled inventory counts under the direction of the Inventory Manager
• Take product photos as needed
• Receive incoming packages
• Assist with assembling and packaging of products

Data Entry

• Enter monthly expenses and vendor invoices into QuickBooks
• Enter PO's into Quickbooks

CRM Management

• Maintain and update customer database
• Enter new leads and gather contact information
• Follow up on leads at the request of the admin team

Administrative Support

• Assist with daily office tasks and ongoing projects
• Create documents, checklists, and forms
• Update company manuals
• Assist with new employee onboarding and scheduling interviews
• Update project boards and assist with general office duties (laminating, filing, etc.)

Office Cleaning

• Help maintain a clean, organized workspace

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Qualifications

• Previous experience in office administration or a similar role
• Excellent communication and customer service skills
• Strong organizational skills with high attention to detail
• Ability to multitask and prioritize effectively
• Positive attitude and professional demeanor
• Experience with shipping/receiving is helpful but not required
• Experience with QuickBooks is helpful but not required
• Proficiency in Microsoft Office Suite required

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Benefits

• Competitive salary based on experience
• Health, vision, and dental insurance available after 90 days (full-time employees)
• Company-paid life insurance and short-term disability
• Paid major holidays
• PTO
• Collaborative and vibrant work environment in the automotive industry
• Tobacco- and e-cigarette-free facility (no smoking areas on-site)

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How to Apply

If you're passionate about contributing to a thriving custom chassis shop and possess the skills to excel in this role, we'd love to hear from you

Submit your resume and cover letter to:

We encourage all applicants to check out our website and social media:

Job Type: Full-time

Pay: $ $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you understand that this position is on-site only and our operating hours are Monday-Friday 7:00am to 3:30pm?

Ability to Commute:

• Moscow Mills, MO (Required)

Work Location: In person