Program Manager (47915)

Position Summary:

Person in this position will be responsible for providing the administrative programmatic

leadership and oversight for the Adult Reentry Bridges to Success Program.

Essential Job Functions:

• Provide administrative leadership and supervision of day-to-day operations of the Bridges to Success Adult Reentry Program.

• Function as a liaison to the Deputy Administrator and Director of Housing Services,

subcontractors, and external groups and agencies in promoting inter-organizational

collaboration including attending community meetings as required.

• Responsible for collection and submission of weekly, quarterly, and annual reports as

required by the contract.

• Heavy Documentation and knowledge of the Clinical Data System (CDS) data entry.

• Responsible for service coordination supports with various community entities.

• Participate in design and implementation of research, such as program evaluation and

outcome studies.

• Hire and arrange for staff development, education, and training activities.

• Attend scheduled meetings and presentations with referral agencies.

• Implement Quality Assurance and Utilization Review systems that monitor the

effectiveness of the program.

• Assist in the development of program fiscal and budgetary tracking systems and

implementation as well as providing the oversight and management of operating budget

and program fiscal expenditures.

• Monitor compliance with all required standards, regulations, state, and federal

guidelines.

• Develop, implement, and monitor procedures to meet agency policies and contract

management including the preparation of comprehensive reports for funding or agency

sources.

• Must embrace and embody the mission, vision, guiding principles, clinical vision, and

goals of WestCare Foundation.

• Other relevant duties as assigned.

Essential Qualifications:

• A minimum of four (4) years supervisory experience with knowledge of program performance indicators.
• Demonstrate knowledge of target population and housing services including three (3) years' experience working with the homeless population, substance users and or mental health care systems.
• Management and administrative experience and capabilities;
• Must possess knowledge of chemical dependency, substance abuse and mental illness;
• Possess knowledge of state and federal regulations including tenant rights, confidentiality guidelines and Housing First model;
• CPR Certification, First Aid Certification and an Annual Tuberculosis test.

Certifications/Licenses:

• Not applicable for this position.

Education:

• Graduation from an accredited four-year college with a degree in Addiction Counseling, Counseling, Social Work, Psychology, or a related field or equivalent experience and education combined.

Experience and Competencies:

Working Conditions:

• Work is primarily performed in an office or a treatment setting; and
• Some outdoor activities may be required.