Human Services Program Consultant II

Agency
Dept of Health and Human Services

Division
Social Services

Job Classification Title
Human Services Program Consultant II (NS)

Position Number

Grade
NC15

About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description Of Work
This is one of 7 consultant positions under the direction of the FFPSA Implementation Manager to collectively drive North Carolina' s implementation of the Family First Prevention Services Act (FFPSA), one of the most sweeping and complex pieces of federal child welfare reform legislation in decades. They will also be accountable for ensuring that the overall implementation effort is timely, fiscally sound, and aligned with the Department' s strategy vision for the child welfare program, as well as for ensuring that both internal and external stakeholders are actively engaged throughout the process.

The Regional Prevention Consultant position will be regionally deployed and work directly with the county departments of social services in building a regional service network and referral processing for the implementation of comprehensive prevention system.

Job Responsibilities Include The Following
Ensuring that county DSS offices, courts, private agencies, and other key external stakeholders are engaged through the design and implementation of a comprehensive prevention system.

Monitoring, training, and providing or arranging technical assistance to the county child welfare program in the implementation and sustainability of a prevention system.

Responsible for providing technical assistance to the county department of social service staff in improving their program and directing the CQI process, on and off-site consultation, coaching, review of records, review of data related to performance measures and other metrics and building professional relationships to improve outcomes for children and families while remaining in compliance with federal regulations, North Carolina General Statutes, and Administrative Rules and policies.

Develop county specific referral processes to regional networks of community agencies that provide essential services for families and children that are served in the child welfare system.

Knowledge Skills And Abilities/Management Preferences
Salary Range: $53,164 - $93,038

Recruitment Range: $53,164 - $70,092

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• Knowledge of and experience in North Carolina child welfare program statutes, rules, policies, and best practices to provide guidance, consultation, and technical assistance to county child welfare staffs.
• Knowledge and experience developing and implementing human service programs Demonstrated management and leadership skills
• Knowledge of and experience in change management and implementation theory in providing intensive technical assistance to create continuous quality improvement processes within county child welfare programs.
• Experience in building partnerships and relationships with state, local, university, and private sector stakeholders to develop and sustain systemic improvements in the child welfare system.
• Experience in planning and facilitating group learning events for professionals

This position is 100% federally funded.
This position will close at 11:59 p.m. the night before the end date.
The Division of Social Services (DSS)
provides guidance and technical assistance to agencies that provide direct services that address issues of poverty, family violence and exploitation. DSS promotes self-reliance and self-sufficiency and works to prevent abuse, neglect, dependency and exploitation of vulnerable individuals, children and their families.

Compensation & Benefits
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits

Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS:

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

Be sure to complete the application in its entirety.
Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your