Case Manager

Salary

$ $26.00 Hourly

Location

Delaware, OH

Job Type

Full-Time

Job Number

Department

Probate/Juvenile Court

Opening Date

01/16/2026

FLSA

Determined by Position

Bargaining Unit

N/A

This position will be responsible for screening youth (and their families) who are at-risk of becoming juvenile justice involved. After screening, this position will provide youth and their families with linkage to needed community resources and/or crisis management services, and also case oversight during the service linkage.

Bachelor's Degree in Sociology, Criminal Justice, Counseling, Psychology, Education, or a related field is required, along with related training and/or four (4) years of experience working with at-risk youth. Must have a valid Ohio driver's license. Must assume a flexible work schedule and be available outside normal business hours.

• Attends intake triage meetings and screens all incoming referrals to determine appropriate course of action to be taken in an attempt to take the least restrictive measure needed to address the referral;
• Provides crisis intervention, case management, and family linkage to other community and social service providers in an effort to divert youth from formal court involvement and detention;
• Develops a plan with client and family members to address needs of the youth and family;
• Maintains positive working relationship with juveniles and families of diverse cultural, racial, religious, and socioeconomic backgrounds;
• Works with parents to establish positive parenting skills and with youth to promote positive behavior change;
• Provides crisis intervention for clients by assessing their situation and directing the family to suitable solutions or providing appropriate referrals;
• Monitors and follows up on assigned cases;
• Prepares various data, reports outcomes, documents ongoing program statistics and produces related reports;
• Serves on various planning and development committees as directed;
• Participates in groups, positive activities, and programs as needed;
• Collects and delivers resources such as food, clothing, books, etc. to families as needed;
• Participates in community events relevant to the promotion of the C.A.R.E Center program;
• Builds and maintains positive relationship with juveniles, families, community partners and law enforcement;
• Complies with all documentation, supervision, and training requirements designed for the program;
• Receives and responds to calls from law enforcement personnel/agencies, including calls outside normal business hours and on weekends and participates in the on-call rotation; and
• Documents and maintains accurate and updated records using appropriate case management systems and databases.

Equal Opportunity Employer
M/F/D/V