Restaurant Manager EXPERIENCED

Restaurant Managers develop a team of dedicated people delivering great guest experiences
and profitable top line sales. They are responsible for the overall operation of the restaurant
according to Dunkin' Donuts standards.

Responsibilities Include:

Team Environment - Promote a team environment by fostering respect, providing coaching and
feedback, recognizing achievements, resolving employee concerns and communicating
effectively. Hire, train, and develop the right people and plan staffing levels to meet guest and
business needs. Continuously learn while passing on knowledge and skills to help others
develop and grow. Hold themselves and team accountable for responsibilities and results.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model
exceptional guest service. Lead by example and promote an environment where there is a
sense of urgency to satisfy guests. Ensure Brand standards and systems are executed. Engage
and empower team to develop solutions that drive business results. Complete all required
training including ServSafe certification.

Profitability - Drive sales through effective execution of restaurant standards and marketing
initiatives. Delegate and lead processes to control labor costs, food costs, and cash. Ensure the
safety and security of team and guests through a focus on preventative maintenance and
cleanliness. Analyze restaurant environment and business results to identify opportunities and
action plan with their team to set and achieve goals. Comply with all restaurant, Brand, and
franchisee policies.

Qualifications: Skills Able to clearly express oneself verbally and in writing (English) Math and
financial management Restaurant, retail, or supervisory experience At least 18 years of age
(where applicable) High school diploma (or equivalent)

Required Competencies:

Guest Focus - anticipate and understand guests' needs and exceed their expectations.
Passion for Results - set compelling targets and deliver on commitments.
Problem Solving and Decision Making - make good decisions based on analysis, experience
and judgment.
Building Effective Teams - get the right people in the right places, enabling them to make
decisions and celebrate success as a team.
Conflict Management - use interpersonal skills to confront tough issues and resolve
disagreements constructively.
Developing Direct Reports and Others - provide honest feedback to team members, actively
coaching and supporting them to achieve personal and professional goals.

This Dunkin Donuts restaurant is independently owned and operated under a franchise granted
by DD Franchising LLC. You are applying for work with a franchisee of Dunkin Donuts, not
Dunkin Brands, Inc., Dunkin Donuts or any of their affiliates. Any information you submit will be
provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees
are independent business owners who are solely responsible for their own employees and set
their own wage and benefit programs that can vary among franchisees. The Dunkin Donuts
trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license
Additional Info Job Industries Food & Restaurant This Dunkin' Donuts restaurant is
independently owned and operated under a franchise granted by DD Franchising LLC. You are
applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts
or any of their affiliates. Any information you submit will be provided solely to the franchisee. If
hired, the franchisee will be your only employer. Franchisees are independent business owners
who are solely responsible for their own employees and set their own wage and benefit
programs that can vary among franchisees.