Office Administrator

Local Applicants Only (Niagara Region)

ONE YEAR CONTRACT TO COVER MATERNITY LEAVE- POSSIBILITY FOR EXTENSION

Company description

Here at Project Tree, we are revolutionizing residential tree removal by salvaging and re-purposing otherwise wasted timber, and giving it new life. What was once destined for our wood chipper, is now recycled into generational heirlooms. We are your one stop shop in the Niagara Region for both tree removal, custom rustic woodworking, and so much more.

Job Overview

We are seeking a highly motivated, dedicated and efficient Office Administrator and Social Media Marketer. The ideal candidate would have experience working in customer-service based employments, preferably in an office setting; and would have content creation and social media marketing experience. This position will be well-rounded between customer communication, office work, and maintaining social media accounts.

Responsibilities

• Answering all incoming phone calls, emails, social media messages and website contact forms to secure and schedule on-site proposals.
• Scheduling quotes as per the estimator and client availability.
• Sending proposals to clients. Completing a follow-up with the client if a response has not been received in a timely fashion.
• Scheduling successful proposals.
• Communicating with allied agencies (Municipalities, Hydro Companies, Rental Companies, etc.) to ensure that all necessary aspects of the work is organized prior to the scheduled completion date.
• Ensure that successful and completed proposals are sent to the bookkeeper to ensure a smooth transition from work completion to invoicing.
• Occasionally responsible to purchase materials and tools through online stores.
• Content creation and managing various online platforms such as: Instagram, Facebook, company website and Google Ads.
• Posting updates and stories that keep followers engaged, while continuously growing the company's online presence and following
• Editing Content: this could include taking new videos during on site projects or using existing videos to create new social media posts
• Lead generation for online sales. We are looking to expand our online presence for the selling of our current wood / lumber products. The right candidate would have experience in finding the correct market and platforms to sell products individually or wholesale.

Requirements

• High school diploma or equivalent
• Customer service-based employment experience is required
• Experience in an administrative position is required
• Experience with social media platforms, in a related field would be ideal but not required
• Proficient computer and working knowledge of various online programs and platforms (Google Docs, Excel, WIX,
• Ability to create and edit social media posts, new videos and existing videos for Instagram and Facebook
• Extensive knowledge on current social media platforms, including how to stay up to date with current trends to generate traction on posts/videos
• Knowledge and/or experience with lead generation for online sales
• Experience with online sales is necessary
• Experience managing and maintaining an online inventory of available products
• Experience creating, editing and managing Facebook and Google Ads

Additional Information

• This is a hybrid position. Therefore, the ideal candidate would have a home office where work can be completed remotely and have the means of working in the office for a few days out of the month.
• 1-2 meetings per week would be required at the Thorold Shop Location
• Various days on-site with the crew will be required to capture footage of the work we are completing, to then use for social media posts.
• The hours for this position can be flexible.
• Wage will be based on the candidate's experience and knowledge.

Job Type: Part-time

Pay: $22.00-$28.00 per hour

Benefits:

• Flexible schedule
• Work from home

Ability to commute/relocate:

• Thorold, ON L2V 3X9: reliably commute or plan to relocate before starting work (required)

Work Location: In person