Dispatcher

Full job description

Responsibilities:

• Receive and prioritize customer orders and requests for transportation services
• Coordinate and schedule shipments with carriers and drivers
• Track and monitor the progress of shipments to ensure on-time delivery
• Communicate with customers, carriers, and drivers to provide updates on shipment status
• Resolve any issues or delays that may arise during transportation process
• Maintain accurate records of all shipments, including documentation and billing information
• Analyze transportation data to identify areas for improvement and cost-saving opportunities
• Perform data entry tasks to update transportation management systems

Qualifications:
- Previous experience as a dispatcher or in a similar role is preferred
- Proficiency in using transportation management systems (IDS) software
- Excellent communication skills, both written and verbal
- Familiarity with phone systems and phone etiquette
- Strong organizational and multitasking abilities
- Ability to analyze data and make informed decisions
- Attention to detail and accuracy in record keeping
- Knowledge of shipping and receiving processes is a plus

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be subject to change based on the needs of the company.

Job Types: Full-time, Permanent

Expected hours: 40 per week

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking

Job Types: Full-time, Permanent

Pay: $22.00-$24.00 per hour

Experience:

• dispatching: 3 years (required)

Work Location: In person