Senior Manager, Program Management - Custom ContentRefinitiv • London, England, United Kingdom

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Senior Manager, Program Management - Custom Content

Refinitiv

London, England, United Kingdom

London, England, United Kingdom

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À propos

# **Our Privacy Statement & Cookie Policy****Senior Manager, Program Management — Custom Content Studio****This hybrid position is based in London (3 days per week in our Canary Wharf office).****Reuters' Custom Content Studio (Reuters Plus)** produces high-impact branded content programs for leading global brands. We're looking for a **Senior Manager, Program Management**to lead ourglobal program management functionand ensure that custom content campaigns are delivered with operational excellence on time, in-budget, and to the highest standard.As **Senior Manager, Program Management**, you'll lead a global function at the center of how Reuters delivers premium custom content programs—working with world-class journalists, producers, strategists, and commercial teams to deliver campaigns for top-tier global brands. You'll combine your commercial acumen, project management and excellent customer service skills to ensure that our clients' needs remain at the heart of what we do.This is a cross-functional role that blends **people leadership**,**hands-on campaign oversight**, and**operational strategy**. You'll set the operating rhythm for the team, remove delivery roadblocks, strengthen our production processes, and partner closely with Sales, Content Strategy, Audience Development, Ad Ops, and external creative resources to deliver measurable client outcomes.This is a great role for a collaborative, commercially-minded and operationally focused leader that's looking to oversee a client-facing team.Here, you’ll ensure our campaigns run smoothly with clear timelines in place and will ensure there are no last‑minute surprises for anyone involved. You’ll act as a supportive coach to the team, ensuring consistent ways of working and driving continual high standards and will also play a key part in shaping RFP responses that are both realistic and commercially smart, ensuring we protect the client experience while staying practical about what we can deliver.**About the Role**As **Senior Manager, Program Management** at **Reuters Plus**, you will:* Lead and develop a global program management teamacross regions (US, Europe, APAC and Middle East), fostering a collaborative, commercially-minded culture that's specifically focused on delivering excellent client outcomes.* Allocate work and actively manage bandwidthacross the team to ensure balanced workloads and predictable delivery, acting as the senior escalation point that removes blockers and ensures what the team has what it needs to deliver work of the required standard.* Identify recurring issues (snags/patterns), driveshared learning, and align regions on best practices while staying responsive to local realities.* Own the operational delivery of multiple concurrent content campaigns, ensuring clear end-to-end plans, timelines and areas of accountability.* Lead the internal operating rhythm for campaign execution, includingweekly production meetingsto align priorities, confirm action items, and track progress across every active program.* Partner with internal stakeholders to ensure end-to-end execution across: Content production; design and development; audience development and paid social planning/execution; media planning andAd Opsfor custom ad unit build, trafficking, and delivery; and external vendors and freelance creatives (e.g., videographers, designers, writers)* Maintain strong control of scope, schedule, budget and quality, flagging risks early and proposing pragmatic solutions. You’ll also work closely with both clients and senior leaders, offering accurate visibility into status, risks and growth strategies* Partner with Sales and Content Strategy on RFP responses, building budgets, resourcing models, recommending content mixes and deliverable plans, and stress‑testing feasibility to protect quality and margins* Supporting training and enablement initiatives for your internal teams (e.g., CRM and partner groups) to ensure consistent processes and delivery* Own and improve program management standards, templates, and documentation, maintaining an evolving library of “How‑To” guides and ensure new deliverables/processes are regularly updated.**About You**You’re a fit for the role of **Senior Manager, Program Management** at **Reuters Plus** if you have:* Demonstrable experience inprogram/project managementwithin branded content, media, publishing, marketing, or a related client-delivery environment.* Demonstrable experiencemanaging, leading and developing global teams, ideally across multiple time zones.* A commercial approach to branded content, with a great understanding ofbranded content production workflowsand the realities of delivering advertiser-funded programs.* Proven ability to manage timelines, budgets, resourcing, and stakeholders across complex, multi-workstream projects where priorities and delivery risk shift at speed.* Excellent client-facing communication skills—able to run meetings, manage expectations, and translate complexity into clear plans.* Strong judgment, operational rigor, and a practical problem-solving approach under deadline pressure.**Please Note: Complete applications must be submitted by 23:59 (GMT) on Sunday 15th February 2026. Early applications are advised.**#LI-JB2* **Hybrid Work Model:** We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.* **Flexibility & Work-Life Balance:** Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.* **Career Development and Growth:** By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.* **Industry Competitive Benefits:** We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.* **Culture:** Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.* **Social Impact:** Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.* **Making a Real-World Impact:**We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of #J-18808-Ljbffr

London, England, United Kingdom

Compétences linguistiques

English

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