Quality Improvement Coordinator

We are hiring immediately for a Quality Improvement Coordinator to join the UTHealth Houston School of Public Health in Houston, TX. The Center for Health Care Data (CHCD) seeks a detail-oriented professional to support quality improvement through regulatory analysis, policy review, and technical writing. In this role, you will be responsible for reviewing managed care organization policies and procedures for compliance with federal, state, and contractual requirements, conducting document-based audits, and producing clear, well-structured executive summaries and reports for internal leadership and external stakeholders. The ideal candidate for this role should have strong technical writing skills and the ability to synthesize complex requirements. Hybrid schedule.

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.

Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you'll accrue
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan

We take care of our employees As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more

Position Summary:

This role is responsible for reviewing managed care organization policies and procedures for compliance with federal, state, and contractual requirements, conducting document-based audits, and producing clear, well-structured executive summaries and reports for internal leadership and external stakeholders. This position emphasizes written analysis, document evaluation, and the interpretation of regulations.

Position Key Accountabilities:

• Performs technical writing and editing, including drafting, revising, and formatting reports, policies, and documentation to professional and regulatory standards.
• Conducts structured, document-based audits of policies, procedures, and supporting documentation to assess adherence with federal, state, and contractual program requirements.
• Reviews and analyzes Standard Operating Procedures (SOPs) to identify regulatory gaps, inconsistencies, and areas requiring clarification or improvement.
• Prepares clear, well-organized executive summaries, audit findings, and formal reports for internal leadership, stakeholders, and state or federal regulatory entities.
• Synthesizes complex regulatory requirements and audit findings into concise written guidance and recommendations for quality improvement.
• Collaborates with project managers and program leadership to develop document-based quality improvement plans and track resolution of identified compliance deficiencies.
• Analyzes results and program documentation to monitor adherence to regulatory and accreditation standards and to support ongoing quality assurance activities.
• Supports ongoing operations by maintaining documentation, tracking actions, and assisting with follow-up reviews to ensure issues are addressed.
• Interfaces with administrative, clinical, and regulatory stakeholders to clarify documentation requirements, resolve policy-related issues, and support reporting activities in a highly regulated environment.
• Performs other duties as assigned.

Certification/Skills:

• Strong technical writing skills, the ability to synthesize complex requirements, and experience working with healthcare regulations, public health programs, public policy, and/or managed care organizations is highly preferred.
• Excellent written, verbal, and presentation skills.
• Ability to work independently using critical thinking skills to solve problems and improve processes.

Minimum Education:

• Bachelor's degree or related experience.

Minimum Experience:

• Three years of related experience.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code § To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code § , the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.