IT - PLM Administrator

Job Description
The selected candidate will be responsible for providing application and server administration for Dassault's 3DEXPERIENCE platform. The candidate must be able to balance daily operations as well as project work and should possess diverse technical experience, business acumen, and strong customer service skills.

Job Responsibilities
Assist the IT PLM admin team with support of engineering applications such as ENOVIA, 3DX, and Cameo/Teamwork Cloud including patching, upgrades, and end-user support

Deliver creative solutions with a focus on mitigating recurring issues and limiting manual troubleshooting tasks

Collaborate with IT peers to ensure adherence to security controls, vulnerability management, hardware/software currency, and reporting requirements

Provide quick and efficient support of incidents and outages

Deliver direct and responsive communication to business users in support of issues, planned maintenance activities, and project deliverables

Work effectively with process owners and SMEs to understand business requirements

Create/update support documentation, ensuring accuracy and appropriate detail

Education Requirements
Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or similar is required

Position Requirements

• 5+ years of experience with application and server administration (Windows/Linux)
• 5+ years of PLM system administration (Dassault Systèmes)
• Good understanding of user authentication (e.g., Kerberos, SAML 2.0, LDAP, etc.)
• Demonstrated teamwork and collaboration in a professional setting with the ability to work independently if needed
• Strong problem solving and critical thinking skills
• Capable of adapting to a dynamic work environment, solving problems, and learning new skills/technologies on the fly. Patching as well.
• Excellent communication skills both written and verbal, with the ability to present complex issues to diverse audiences
• Temp to Perm

Preferred Skills

• Familiarity with development, collaboration, and testing tools (e.g., JIRA, Git, SVN, etc.)
• Basic understanding of databases
• Red Hat Linux
• Matrix Query Language (MQL)
• Strong organizational, analytical, multitasking, and time management skills