Dining Room Manager

Are you a hospitality professional who believes that a great meal is about more than just the food? Do you thrive on building meaningful relationships with residents while leading a high-performing service team?

At Rose Senior Living, we are redefining the dining experience for our seniors. We are looking for an Engaged Dining Room Manager who balances high-touch "white glove" service standards with the technical savvy to manage operations seamlessly.  

This is a working FT/hourly position with varying hours, rotating weekends/holidays and  flexibility to meet the needs of the community.

The Role

As our Dining Room Manager, you aren't just a supervisor; you are the conductor of the dining room. You will oversee the daily front-of-house operations, ensuring every resident receives a personalized and dignified experience. You will also be the "anchor" for your team, providing mentorship and maintaining operational excellence.

Your Key Responsibilities

• Elevate Standards: Implement and maintain premium service standards (proper table settings, sequence of service, and resident recognition) to create a "resort-style" atmosphere.
• Team Leadership: Train and inspire a diverse team of servers; responsible for fostering a culture of empathy and professionalism.
• Operational Precision: Master our workforce management tools. You will handle all scheduling, labor management, and payroll processing exclusively through UKG.
• Resident Engagement: Walk the floor during meal times, soliciting feedback and ensuring that dietary preferences and special requests are met with a "yes" whenever possible.
• Collaboration: Work closely with the Executive Chef and Director of Dining Services to coordinate special events, holiday galas, and daily menu rollouts.

What We're Looking For

• Experience: 2+ years of management experience in high-end dining, hospitality, or senior living.
• Tech Savvy: Direct experience with UKG  for scheduling and payroll is highly preferred. You should be comfortable managing shift hours, breaks and punch expectations with the team.
• Heart for Seniors: A genuine passion for working with the elderly and an understanding of the patience and care required in this environment.
• Professionalism: High standards for grooming, language, and service etiquette.
• Flexibility: Availability to work a flexible schedule that includes  weekends and holidays (the heart of our residents' social lives).

Why Join Rose Senior Living Avon?

• Competitive Salary: Based on your experience
• Work-Life Balance: Unlike the traditional restaurant industry, our dinner service typically ends by 7:30 PM.
• Comprehensive Benefits: Medical, dental, vision, and 401(k) matching.
• Growth: We prioritize internal promotions and provide ongoing leadership training.
• Uniform tops provided
• Complimentary meal during your shift
• Double time on holidays worked; 8 holidays recognized
• PTO that starts your first day; available for use after 90 days
• Yearly review and rate increase
• Working within a "Best of the West" community as seen in Cleveland Magazine

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you

EEO Employer