Spa Front Desk

About Us

Luxury Facials is a results driven spa specializing in laser hair removal and advanced skincare for all skin tones. We are known for our professionalism, high standards, and client-focused experience. We are growing quickly and looking for a reliable, organized, and sales-driven individual to become a key part of our operations.

Position Overview

This is a hybrid role combining spa operations, sales support, client experience, and social media assistance. The Spa Operations & Sales Coordinator will act as a right-hand support to the owner, helping manage daily operations, drive sales goals, and ensure every client has an exceptional experience.

This role is ideal for someone who is confident, organized, tech-savvy, and motivated to grow within a luxury spa environment.

Key Responsibilities

Client Experience & Front Desk Operations

• Greet, check in, and check out clients professionally
• Manage booking systems and appointment confirmations
• Answer phones, texts, emails, and DMs promptly and professionally
• Maintain a clean, welcoming front desk and lobby area

Sales & Revenue Support

• Educate clients on services, packages, and memberships
• Upsell treatments and laser packages confidently
• Follow up with leads, past clients, and no-shows
• Support daily, weekly, and monthly sales goals
• Track bookings, conversions, and promotions

Operations & Administrative Support

• Assist with daily spa operations and organization
• Help implement systems and procedures
• Support inventory tracking and supply needs
• Communicate effectively with service providers and management

Social Media & Marketing Support

• Assist with posting content on Instagram, TikTok, and stories
• Respond to comments and messages in alignment with brand voice
• Help promote specials, events, and campaigns
• Capture basic behind-the-scenes content when needed

What We're Looking For

• Strong communication and customer service skills
• Sales-driven mindset with confidence in closing
• Organized, reliable, and detail-oriented
• Comfortable with booking software and social media platforms
• Passion for beauty, skincare, and client care
• Ability to multitask in a fast-paced environment
• Professional appearance and attitude

Spa, beauty, sales, or medical spa experience is a plus but not required. Training will be provided.

Job Types: Full-time, Part-time

Pay: $ $25.62 per hour

Expected hours: 20.0 – 40.0 per week

Work Location: In person