Front Desk Receptionist

Job Description:

Great Falls Physical Therapy and Great Falls Movement Center need to hire front desk receptionist help for our brand-new facility- opened in October 2025. We are a collaborative wellness center connecting physical therapy, Pilates, training, and recovery modalities all under one boutique wellness roof. We are looking for a front desk receptionist to assist with morning opening hours from 7am-11am. The primary responsibilities include opening facility, checking in clients, taking payments, scheduling, answering phone lines, insurance administration, maintaining the cleanliness of the space, and answering client questions.

Responsibilities:

• Thoroughly understand, adhere to, and enforce Company policies and procedures relevant to GFPT and Movement Center operations
• Greet and welcome guests in a professional and friendly manner
• Answer and direct phone calls in a polite and clear manner
• Provide customer support by addressing inquiries and resolving issues promptly
• Use our scheduling software to manage clients of GFPT and GFMC
• Assist GFPT with client insurance verification and billing
• Ensure that the sauna and red light therapy areas are clean, organized, and well-maintained between client sessions. Ensure all areas are tidy at the beginning and end of each shift.
• Assist clients as needed with entry into red light therapy room
• Be willing to learn about the benefits for our services to explain it to clients if it is their first visit.

Requirements:

• Excellent sales, communication, and customer service skills.
• Ability to learn and effectively use the GFMC membership sales system.
• Prior experience in a customer service or receptionist role preferred.
• Fluency in English, with strong verbal and written communication skills.
• Strong organizational skills and ability to multitask effectively.
• High attention to detail with strong problem-solving abilities.

This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you are a proactive individual with excellent interpersonal abilities and a passion for providing top-notch service, we encourage you to apply for this position.

Pay: $15-18 per hour

Seeking Hours: (Part-Time)Weekdays 7am-11am. Potential to extend to full time based on business growth and needs.

10135 Colvin Run Road, Suite 100 Great Falls VA 22066

Job Type: Part-time

Pay: $ $18.00 per hour

Expected hours: 20 per week

Ability to Commute:

• Great Falls, VA Required)

Work Location: In person