Server
- Royal Oak, Michigan, United States
- Royal Oak, Michigan, United States
À propos
Job Overview
We are seeking an energetic and attentive Server to join our dynamic hospitality team. In this role, you will be the face of our restaurant, providing exceptional service to guests while ensuring a memorable dining experience. Your enthusiasm, attention to detail, and ability to multitask will contribute to a lively atmosphere where guests feel welcomed and valued. This position offers an exciting opportunity to showcase your food industry knowledge and passion for hospitality in a fast-paced environment.
Responsibilities
- Greet guests warmly and present menus with enthusiasm, creating a welcoming atmosphere from the moment they arrive
- Take accurate food and beverage orders using POS systems such as Aloha POS and Micros POS, ensuring clear communication with kitchen staff and baristas
- Serve food and drinks promptly while maintaining high standards of presentation and cleanliness
- Upsell menu items by recommending specials, drinks, or desserts to enhance guest satisfaction and increase sales
- Manage guest relations by addressing inquiries, resolving concerns promptly, and ensuring overall guest happiness
- Handle cash transactions accurately through cashiering systems, including cash handling and basic math calculations
- Maintain sanitation standards by adhering to food safety protocols, proper food handling, and sanitation procedures in both front-of-house and kitchen areas
Skills
- Proven experience in food service or restaurant environments, especially in fine dining or nightlife settings such as nightclubs or upscale restaurants
- Familiarity with POS systems like Aloha POS, Micros POS, and OpenTable for reservations and order management
- Strong customer service skills with the ability to build rapport quickly and handle guest needs efficiently
- Knowledge of food safety regulations, sanitation practices, and proper food handling techniques
- Excellent time management skills to prioritize tasks during busy service hours
- Ability to upsell menu items confidently to maximize sales opportunities
- Previous experience with serving, bussing tables, host/host duties, or food preparation is highly desirable
- Basic math skills for cashiering transactions and order calculations
Join us if you're passionate about delivering outstanding guest experiences in a lively environment We value energetic team players who thrive on creating memorable moments for our guests through exceptional service. All positions are paid roles that offer opportunities for growth within our vibrant hospitality community.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Compétences linguistiques
- English
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