Process Improvement Business Analyst

About the role:

As a Process Improvement Business Analyst for TQL, you will play a vital role in enhancing organizational efficiency and effectiveness through the analysis, design and implementation of streamlined business processes. You will collaborate with various stakeholders to identify areas for improvement, develop innovative solutions and drive continuous enhancements to achieve operational excellence.

What's in it for you:

• $62,400-$72,800 base salary and benefits package
• Advancement opportunities with aggressive and structured career paths
• A culture of continuous education and technical training with reimbursements available
• Hybrid work environment with the ability to work remotely 40 hours per month
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Certified Great Place to Work and voted a Computerworld Best Places to Work in IT

What you'll be doing:

• Conduct comprehensive analysis of existing business processes to identify inefficiencies, bottlenecks and areas for improvement
• Document current-state processes, workflows and systems to create a clear understanding of the as-is environment
• Collaborate with stakeholders to elicit and document business requirements for process improvement initiatives
• Analyze requirements to identify dependencies, constraints and potential impacts on existing processes and systems
• Recommend and justify the adoption of specific solutions based on cost-benefit analysis and alignment with organizational goals
• Develop change management strategies and plans to support the successful adoption of process improvements

What you need:

• Bachelor's degree in Business Administration, Management Information Systems or related field
• 3-5 years in business analysis, process improvement or related role
• Proficiency in process modeling tools (e.g., Micor, Visio, Lucidchart) and business analysis methodologies (e.g., Six Sigma, Lean)
• Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical solutions
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
• Project management experience and certification (e.g., PMP, Agile) is a plus

Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.