Supervisory Management and Program Analyst

This position is located in U.S. Department of Education (ED) Office of Federal Student Aid (FSA) The Office of Federal Student Aid administers the federal financial aid programs under Title IV. These programs provide billions of dollars in federal loans, grants, and work-study funds to students and their families for education beyond high school. By funding America's future, one student at a time, FSA is committed to keeping the promise made through the Higher Education Act of 1965.

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Open to all United States Citizens.

APPLICATION LIMIT: This vacancy announcement is limited to the first 100 applications received and will close at 11:59PM Eastern Time on the day that we receive the 100th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Supervisory Management and Program Analyst, GS , you will be responsible for:

• Providing strategic guidance to senior staff on complex program issues, develops integrated evaluation systems, leads long-range planning and policy development to support key initiatives, and ensures integration of program evaluation and measurement concepts within the business unit.
• Providing strategic leadership and expert guidance on program evaluation, employee engagement, and organizational effectiveness by coordinating with senior leaders, analyzing complex issues, and implementing innovative solutions across dispersed agencies.
• Acting as a liaison across agencies and represents the program at professional events, presenting findings on program evaluation and planning while ensuring cutting-edge systems meet both operational and strategic goals.
• Handling strategic human capital management, including workforce planning, employee engagement, supervisory duties, and compliance with hiring and equal opportunity policies.
• Utilizing data-driven analysis and evaluation to enhance FSA's management systems, reduce improper payments, and advise leadership on strategic goals and workforce development.

• Males 18 and over must be registered with the Selective Service.
• Relocation will not be paid.
• Must be a US Citizen
• Must complete a Background Investigation and Fingerprint check.
• You may be subject to serve a one-year probationary period.

You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experience, including any volunteer experience.

Minimum Qualification Requirements
You may meet the minimum qualifications for the GS-15, if you possess the specialize experience, education, or a combination of the two.

Specialized Experience for the GS-15
One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments:
1. Experience integrating complex organizational elements, developing innovative solutions, and delivering strategic insights through data visualization to guide senior leadership decisions.
2. Experience in human capital planning and supervising staff including assigning work based on staff capabilities, requirements, and organizational priorities, establishing work schedules, evaluating work products and providing constructive feedback, setting performance standards and conducting staff reviews, recruiting, training, and resolving complaints and grievances.
3. Experience related to supporting requirement identification, problem solving, process improvement, general loan servicing, applying administrative laws, policies, regulations, and precedents applicable to the administration of loan servicing programs.

Knowledge, Skills, and Abilities (KSAs)

The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).

1. Ability to analyze and understand complex programs, processes and project management techniques to meet deadlines.
2. Knowledge of qualitative techniques for analyzing and ensuring effectiveness, efficiency, and productivity of an organization.
3. Ability to present to all levels of both internal and external stakeholder.
4. Ability to supervise subordinate staff, provide direction on work assignments and reviews quality and quantity of assigned work, analyze and reassign work as needed to meet agency goals.
5. Ability to identify areas of improvement and provide recommendations on improvements.

Education cannot be substituted for experience for this position and grade level.

Veterans' Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email to schedule a session with a career counselor ("Veterans Counseling Session" should be placed in the subject line of the email).

Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.

Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.

Essential/Non-Essential: This position is considered essential for purposes of reporting to work during federal government closures.

Financial Disclosure: This position does require financial disclosure.

Bargaining Unit: This position is included in the bargaining unit (American Federation of Government Employees (AFGE) Local

Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.

INCLUDE ANY OTHER SPECIAL CONDITIONS OF EMPLOYMENT OR WORKING CONDITIONS (e.g., required tour of duty, extensive travel requirements, expected overtime, etc.)

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

As an ED employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a work life balance, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include alternative work schedules. You may be eligible to receive a recruitment incentive for this position. To receive this incentive