Maintenance Technician

Maintenance Technician

Department: Engineering / Maintenance

Reports To: Director of Engineering

Employment Type: Full-Time / Part-Time / Seasonal

FLSA Status: Non-Exempt

Location: 356 Villa Roma Road, Callicoon, NY 12723

The Maintenance Technician is responsible for ensuring the efficient operation, upkeep, and repair of all resort facilities, equipment, and systems. This position plays a critical role in maintaining a safe, comfortable, and visually appealing environment for guests, clients, and employees. The Maintenance Technician must demonstrate versatility across multiple trades and respond promptly to maintenance requests while adhering to all safety standards and regulations.

• Perform routine preventive maintenance on HVAC systems, plumbing, electrical systems, and mechanical equipment throughout the resort property.
• Respond promptly to maintenance requests from guests, management, and other departments, prioritizing urgent issues affecting guest comfort and safety.
• Conduct regular inspections of guest rooms, public areas, conference facilities, recreational amenities, and back-of-house areas to identify and address maintenance needs.
• Repair and maintain furniture, fixtures, doors, windows, locks, walls, flooring, and other structural components.
• Perform basic carpentry, painting, drywall repair, and other finish work as needed.
• Maintain grounds and exterior areas, including snow removal, landscaping support, and exterior lighting.
• Ensure proper operation and maintenance of pool, spa, and recreational equipment in accordance with health and safety regulations.
• Maintain accurate records of maintenance activities, repairs, and equipment inspections.
• Report safety hazards, equipment failures, and maintenance concerns to the Director of Engineering immediately.
• Assist with setup and breakdown for conferences, events, and special functions as required.
• Participate in on-call rotation to respond to after-hours emergency maintenance situations.
• Comply with all company policies, safety procedures, and applicable local, state, and federal regulations.

Required:

• High school diploma or equivalent.
• Minimum of two years of experience in building maintenance, facilities management, or a related trade.
• Working knowledge of plumbing, electrical, HVAC, and general building maintenance principles.
• Ability to read and interpret blueprints, schematics, and technical manuals.
• Proficiency with hand tools, power tools, and diagnostic equipment.
• Valid driver's license with acceptable driving record.
• Ability to work flexible hours, including evenings, weekends, and holidays as required by operational needs.

Preferred:

• Trade certification or vocational training in HVAC, plumbing, electrical, or related field.
• Experience in a hospitality or resort environment.
• EPA Section 608 certification for refrigerant handling.
• Certified Pool Operator (CPO) certification or ability to obtain.
• Bilingual proficiency in English and Spanish.

• Ability to lift and carry up to 50 pounds regularly and up to 75 pounds occasionally.
• Ability to stand, walk, bend, stoop, kneel, crouch, climb, and reach for extended periods.
• Ability to work at heights using ladders, scaffolding, and lifts.
• Ability to work in confined spaces and various environmental conditions.
• Manual dexterity sufficient to operate tools and equipment.
• Vision and hearing adequate to perform job duties and ensure safety.

• Work is performed both indoors and outdoors in varying weather conditions.
• Exposure to noise, dust, chemicals, and other environmental factors associated with maintenance work.
• May be required to work in emergency situations with minimal notice.
• Staff housing may be available to eligible employees in accordance with company policy.

Compensation will be commensurate with experience and qualifications. Full-time employees may be eligible for benefits including health insurance (following 75-day waiting period), 401(k) retirement plan, paid time off, New York State Paid Family Leave, and New York State Short-Term Disability Insurance, subject to the terms and conditions of applicable plan documents and company policy.

Employment with Fay Hospitality Catskills, LLC is "at-will," meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify, supplement, or eliminate any aspect of this job description at any time based on operational needs.

Fay Hospitality Catskills, LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.