Dunkin Evening Shift Supervisor

Perks of the job…

• Potential earning up to $18 per hour
• TIPS We have generous customers
• Free coffee, donuts, and an Employee Meal during shift
• Opportunity for growth and advancement
• Paid time off
• Supplemental income opportunities
• Management training program to those interested and qualified

We offer great perks to employees, averaging 30 hours per week, that will keep you running back to work with Dan's Management Co.

Full-time employees may qualify for medical, dental, vision, 401(k) matching, life insurance, discounted tuition, college savings 529 plans, mortgage program and more.

Mission Statement

To Get Everyone Up and Running With A Smile

Let us introduce ourselves…

Dan's Management Co. has been a franchisee of Dunkin since 1974 with locations throughout Rhode Island and Connecticut. We have a reputation for outstanding leadership and expertise. Dan's Management Co. is a leader in the industry and committed to People First, Personnel Development, Integrity, and Guest Satisfaction. Dan's Management Company is one of the top

100 largest employers in Rhode Island, with over 1000 employees. Dan's Management is always looking for great talent

Job Description

P.M. Supervisors are generally responsible for coaching Dunkin Restaurant Team Members throughout their shift to execute operational Brand standards, deliver great guest service and prepare the store for end of day closure. They set goals, provide job assignments, and motivate others providing timely feedback.

Responsibilities

• Strong guest focus - greets and serves guests while providing excellent customer service.
• Anticipates and understands guest needs and strives to exceed expectations.
• Delegates tasks, maintains quality and quantity of all products during shifts.
• Welcome and assist in training of new crew members.
• Properly handle customer complaints, resolve guest issues quickly and with a sense of urgency.
• Follows direction, works well and interacts with others respectfully with a team approach.
• Maintains clean workstations, guest areas, and exterior as needed.
• Operates coffee, sandwich, ovens and other equipment to prepare, package and deliver menu items.
• POS transactions include entering orders and collecting