Program Business Development Director

Location Hartford, United States Job type Full-Time Work mode Hybrid Job level Professional Job ID 11605 Company HSB Employment type Regular Area of expertise Sales

HSB, a Munich Re company, is a specialty insurer and risk solutions provider known for its industry-leading equipment breakdown coverage. We combine deep engineering expertise with cutting-edge technology to help clients prevent loss and ensure operational resilience. Our offerings include equipment breakdown insurance and other specialty coverages (cyber, EPLI, service line, home appliances), along with a suite of risk management services powered by 1,200 engineers and inspectors, IoT sensors, AI, and predictive analytics. HSB is redefining insurance by focusing on prevention—not just protection.

Open to all HSB/Munich Re Offices + Remote Options

About the Role
The Program Business Development Director is a key leader within the CRS program, focused on driving profitable growth and servicing the needs of the program ecosystem. This individual will be recognized as the thought leader for CRS in program business, responsible for discovering new programs, assisting in the management of MGAs, and overseeing program churn. The role serves as a liaison between program managers, MGAs, program reinsurance brokers, and internal CRS teams. Candidates must be able to understand and communicate the value of HSB products, pricing, services, and solutions, and articulate HSB's benefits in a way that resonates with customers.

Key Responsibilities

• Develop new business opportunities by building new relationships and expanding existing ones (Direct, Assumed, Embedded).
• Manage all lines offered direct or assumed, including MGA discovery.
• Utilize CRM tools to track program status and execution.
• Analyze program market trends and churn to support retention and growth.
• Coordinate program-specific conferences (e.g., Target Markets).
• Foster internal collaboration across HSB/MRe teams (Portfolio, Embedded, Direct, Digital Enablement, Equipment Breakdown, Cyber, Energy, etc.).
• Partner with the program operations team and expert tracks to enable and service individual programs.
• Oversee new and existing programs to ensure long-term profitable growth and portfolio health.

Education and Experience

• Bachelor's degree in sales or marketing preferred.
• At least seven years of professional experience in Property & Casualty or Surplus Line industries, or five years' experience with HSB Energy products, programs, and services.
• Minimum three years of experience handling large, complex clients and accounts.

Knowledge and Skills

• General knowledge of property casualty insurance.
• Specific product line expertise (ED, EPL, etc.).
• Ability to assess and understand workflows.
• Business finance acumen.
• Consultative selling and presentation skills.
• Comprehensive knowledge of HSB products, programs, and services.
• Project management and territory/client management skills.
• Strong written and verbal communication abilities.

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

The Company is open to considering candidates in numerous locations, including California. The salary ranged posted below applies to the Company's Hartford, CT location.

• The salary range for this position is $ 138,400 - $203,000, plus opportunity for company bonus. In addition, the company provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).
• The salary estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.