Intake Coordinator

About the Job:

Roles and Responsibilities:

About Wooded Glen Recovery Center

Located in the peaceful woods of Henryville, Indiana, Wooded Glen is part of Summit Behavioral Healthcare, a national leader in behavioral health treatment. We specialize in addiction recovery programs designed to restore wellness and dignity for every patient.

Why You'll Love Working Here

At Wooded Glen, we believe in recovery with compassion. Our team supports one another as much as we support our patients. You'll find:

• A collaborative, mission-driven environment where your work has real impact.

• Training and growth opportunities within Summit Behavioral Healthcare's nationwide network.

• A chance to help individuals and families find hope, healing, and a fresh start.

What We're Looking For

• High school diploma or equivalent required; Bachelor's degree in social work, psychology, counseling, or a related field preferred.

• 1+ year of admissions or healthcare experience, ideally within mental health or addiction recovery settings.

• Strong interpersonal and communication skills — you're empathetic, organized, and able to balance multiple priorities.

• Familiarity with community resources, treatment coordination, and client documentation.

• Professional phone etiquette and ability to maintain confidentiality at all times.

What You'll Do

• Conduct pre-admission assessments and ensure all criteria and documentation meet facility and insurance standards.

• Interview clients and families to understand needs, verify intake criteria, and provide guidance on treatment options.

• Collaborate closely with referral sources and treatment partners, supporting smooth communication and positive outcomes.

• Coordinate admission logistics — including transportation, scheduling, and paperwork — to ensure a seamless intake experience.

• Maintain accurate, timely documentation in our CRM and support the flow of admissions through follow-ups and waitlist management.

• Complete insurance verifications and pre-certifications in alignment with company policy.

• Welcome and assist clients and visitors at the front desk, helping maintain a safe, calm, and professional lobby environment.

We seek talent, qualified employees regardless of race, gender/sex, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, veteran status, or any other protected classification under state or federal law. We are proud to be an Equal Opportunity Employer.

**Veterans and military spouses are highly encouraged to apply. SummitBHC is dedicated to serving veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served**

We're excited to offer you the option to receive important updates and notifications via text messages throughout the application process. By opting in, you'll stay informed about interview invitations, application status updates, and other relevant communication.

By submitting your application, you opt in to start receiving sms notifications. Standard message and data rates may apply.

Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.