Commercial Operations Analyst

Founded over 20 years ago, Angel Aligner is a global leader in clear aligner innovation, helping transform over one million smiles worldwide. As we continue to grow our North America Commercial Operations team, we are seeking a motivated, detail-oriented Commercial Operations Analyst to support data-driven decision-making across Sales and Marketing.

The Commercial Operations Analyst supports Sales, Marketing, and Finance by analyzing commercial data, maintaining reporting, and building foundational dashboards that enable informed business decisions. This role provides hands-on exposure to sales analytics, BI tools, and commercial reporting in a collaborative, fast-paced environment.

This position serves as a data steward across Sales and Marketing and works closely with cross-functional partners to support data accuracy, consistency, and clarity.

• Support Sales and Commercial teams with routine data analysis, reporting, and performance tracking.
• Assist with pricing analysis, sales forecasting, pipeline tracking, and CRM reporting with guidance from senior team members.
• Prepare recurring reports and ad-hoc analyses to support sales operations and commercial decision-making.
• Perform regular data checks to help ensure accuracy and consistency across CRM, ERP, and reporting tools.

• Build and maintain standard dashboards and reports related to:

• Revenue performance

• Opportunity and pipeline metrics
• Territory performance
• Conversion and funnel metrics
• Update existing dashboards and reporting tools as business needs evolve.
• Help translate data into clear visuals and summaries for internal stakeholders.

• Work with Sales, Marketing, Finance, Operations, and IT to gather reporting requirements and understand business needs.
• Support documentation of reporting logic, definitions, and basic processes.
• Assist in troubleshooting basic data or reporting issues and escalate more complex problems as needed.

• Develop a strong understanding of sales processes, commercial KPIs, and business drivers.
• Learn and support BI tools and commercial systems, including CRM platforms.
• Support global teams as needed, with occasional flexibility in work hours.

• Bachelor's degree in Business, Analytics, Finance, Economics, Statistics, Computer Science, or a related field.
• Up to 2 years of relevant experience, including internships, co-ops, academic projects, or early-career roles involving data analysis.
• Working knowledge of Microsoft Excel (formulas, pivot tables, basic data analysis).
• Strong analytical mindset with attention to detail and data accuracy.
• Clear communication skills with the ability to explain data findings effectively.
• Ability to manage multiple tasks in a deadline-driven environment.
• Willingness to learn new tools, take feedback, and collaborate with team members.

• Exposure to BI or data visualization tools (Power BI, Tableau, Domo, or similar).
• Familiarity with CRM systems (e.g., Salesforce) or basic SQL through coursework or project experience.
• Basic understanding of sales metrics, pipelines, or financial concepts.

• Hands-on exposure to real commercial data and business decision-making.
• Opportunity to develop skills in BI tools, sales analytics, and reporting.
• Collaborative team environment with opportunities for professional growth.
• Meaningful work supporting a mission-driven global healthcare organization.

Angel Aligner is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.