Information Technology System Administrator

IT System Administrator

Location
: Hybrid in Purchase, NY

Employment Type
: Full-time, Permanent Position.

Position Overview

Join a dynamic global organization as an IT Systems Specialist, based in a hybrid work environment in Purchase, NY. Reporting to the IT leadership team, you will play a pivotal role in a compact U.S. IT crew, delivering hands-on support to end users and maintaining critical infrastructure. This role offers diverse exposure to systems administration, user support, and exciting IT projects.

Core Responsibilities

• Act as the go-to resource for resolving end-user technical issues.
• Administer and support a range of hardware and software, including:
• Windows-based PCs, Microsoft Office suite, and ERP platforms.
• Peripheral devices, printing systems, and telephony equipment.
• Office network and security infrastructure.
• Oversee server operations, including:
• Virtualization platforms, Active Directory, and cloud-based solutions like Microsoft 365.
• Backup systems and recovery protocols.
• Develop and update technical documentation, such as system guides, network diagrams, and procedural manuals.
• Contribute to strategic IT initiatives, including:
• Enhancing disaster recovery frameworks.
• Deploying virtual desktop solutions.
• Upgrading virtualization infrastructure.
• Implementing mobile device management strategies.
• Strengthening cybersecurity measures.

Required Qualifications

• Solid grasp of IT principles and best practices for user support.
• Windows operating systems (client and server), file sharing, and permission management.
• Diagnosing and resolving hardware and software challenges.
• Familiarity with IT management tools and ticketing platforms.
• Strong documentation skills for creating clear, concise records and summaries.
• Ability to juggle multiple tasks and prioritize effectively.

Preferred Qualifications

• Experience with virtual desktop environments (e.g., Citrix).
• Familiarity with hyper-converged infrastructure (e.g., Nutanix).
• Background in server administration (non-managerial).