Operations Coordinator

POSITION SUMMARY: The Operations Coordinator provides administrative and technical support to the operations team, ensuring smooth business processes and efficient workflows. The incumbent will handle tasks such as managing schedules, assisting with customer inquiries, and ensuring that equipment functions properly. The Operations Coordinator also plays a crucial role in maintaining inventory, processing invoices, and coordinating with other departments as needed. 
PRINCIPAL RESPONSIBILITIES:

• Manages schedules, processes invoices, and coordinates driver routes. Assists with scheduling waste pickups and equipment deliveries. 
• Coordinates with dispatch to ensure efficient routing and resource allocation and assists with driver daily debriefs.
• Responds to customer inquiries about waste and recycling procedures. Addreses complaints and provide solutions related to waste collection or recycling issues. Ensure customer satisfaction with waste management services.  
• Identifies and resolves operational issues, such as equipment malfunctions or route delays. 
• Supports the monitoring and reporting of waste collection and recycling data. Ensures adherence to environmental regulations and waste management guidelines. 
• Troubleshoots office system technical issues, assists with software problems, and ensures equipment functions correctly. 
• Manages inventory, coordinates with other departments, and ensures smooth workflows. 
• Maintains records of waste streams, recycling programs, and disposal sites. 
• Generates reports on waste volumes, recycling rates, and other key performance indicators (KPIs). 
• Prepares and distribute information on waste and recycling guidelines. 
• Other non-essential duties as assigned or may be necessary. ​

QUALIFICATIONS:

• Customer service and communication skills.
• Data analysis and reporting skills.
• Familiarity with waste and recycling regulations and practices.
• Problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Knowledge of relevant software and systems.  ​

MINIMUM REQUIREMENTS:

• 2 - 4 years of overall relevant work experience

Pay Range:

Bonus Plan Details (if applicable):

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and