Store Associate

Job Summary

Support and assist in various administrative tasks. In addition, support warehouse and storage processes and responsibilities.

Duties and Responsibilities
Essential

• Interact directly with customers by telephone, electronically, or face to face and respond to customer inquiries promptly
• Process orders, forms, applications and requests
• Provide pricing, product, and delivery information upon request
• Direct requests and unresolved issues to the appropriate resource
• Formulate resolution and response to customer issues
• Utilize Microsoft Dynamics CRM to record customer interactions and actions taken
• Communicate and coordinate with internal departments
• Facilitate prospects through new